Job Summary: D'Accord is recruiting a Customer Service Assistant to manage orders, customer data, inventory, and contact customers, the sales team, and internal departments. Key Highlights: 1. Opportunity for development and continuous learning 2. Integration into a structured team and professional environment D’Accord, a human resources management specialist company, is currently recruiting, for immediate entry and to reinforce the team of a prestigious client company in the medical technology sector, a Customer Service Assistant for the Loures area. Job Description: * Order management, from receipt through delivery and invoicing; * Monitoring of overdue orders and management of replacements; * Updating and maintaining customer data in the system; * Inventory monitoring, expiry dates, and returns; * Identification and resolution of stock discrepancies; * Contacting customers, the sales team, and other internal departments; * Preparation of reports and analysis of customer portfolio performance. Requirements: * Completed secondary education (12th grade) (preferably in administrative, commercial, or management fields); * Good knowledge of English (B2 level); * Minimum 1 year of experience in similar roles (an advantage); * Strong communication skills and customer orientation; * Organizational skills, proactivity, and sense of responsibility; * Preference for residents of Loures, Santo António dos Cavaleiros, or Frielas. Offer: * Integration into a structured team and professional environment; * Opportunity for development and continuous learning; * Terms commensurate with the role and demonstrated experience. Please send your updated CV to the email address, indicating in the subject line: Customer Service Assistant - Loures. Alternatively, apply directly via our recruitment portal. Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
