Description
Job Summary:
We are seeking a professional to provide in-store customer service and manage online operations, ensuring a personalized shopping experience and supporting the company's continuous growth.
Key Highlights:
1. Integration into a stable company with solid values
2. Continuous training and opportunities for internal advancement
3. Positive work environment
Beauty Stores is a family-rooted retail company with strong local presence, specializing in perfumery, cosmetics, stationery, personal hygiene, and complementary services—combining personalized in-store service with an expanding online operation. Our focus lies on trust, close customer relationships, and continuous business development.
Main Responsibilities:
-In-person customer service, ensuring a professional, efficient, and personalized shopping experience.
-Active support in selling perfumery, cosmetics, stationery, and personal hygiene products, providing appropriate advice based on customer needs.
-Management and operation of Santa Casa lottery games, including:
-Sale of scratch cards
-Registration of bets (EuroMillions, Totoloto, Placard, among others)
-Prize verification and strict compliance with legal procedures
-Replenishment, organization, and proper product display in-store.
-Stock control, support during inventories, and identification of stockouts.
-Cashier operations, invoicing, and daily closing.
-Management of the online store, including:
-Order preparation, picking, and packaging
-Adding new items to the website (descriptions, prices, references, and images)
-Basic support for product and content updates
-Maintaining store space organization, cleanliness, and careful presentation.
-General support for daily store management, ensuring adherence to internal processes.
Required Profile:
-Strong customer orientation and commitment to service quality.
-Sense of responsibility, accuracy, and attention to detail.
-Ability to work autonomously and as part of a team.
-Good communication and organizational skills.
-Experience in customer service or retail (preferred).
-Comfort with basic digital tools and online platforms.
-Availability to work on Saturdays.
-Knowledge of PHC
What We Offer:
-Integration into a stable company with solid values and a growth-oriented vision.
-Initial and ongoing training (products, customer service, Santa Casa lottery games, and online store operations).
-Compensation commensurate with the role and demonstrated experience.
-Positive work environment and opportunities for internal advancement.
Employment Type: Full-time
Employment Type: Integral/Full-time
Work Location: On-site