Description
Job Summary:
Promote the sale of merchandise and services, ensuring excellence in customer service and enhancing the Benfica brand.
Key Highlights:
1. Ensure excellence in customer service and motivate customers to purchase.
2. Ensure product display, restocking, and inventory management.
3. Proactivity, initiative, and teamwork.
Schedule: Full\-Time
Location: Estádio
**PRIMARY FUNCTION MISSION**
Promote sales of merchandise and services to the public, adhering to quality standards in customer service and enhancing the Benfica brand and its prestige.
**KEY RESPONSIBILITIES**
✓ Ensure excellence in customer service and actively motivate all customers to purchase;
✓ Ensure product display, restocking, and inventory management according to quality criteria;
✓ Suggest improvements to product presentation;
✓ Comply with all procedures related to cash handling and ticketing services.
**REQUIRED QUALIFICATIONS, EDUCATION AND TRAINING**
✓ Completed secondary education (12th grade) or a technical sales/commercial course (preferred);
✓ One year of experience in similar roles (preferred);
✓ Availability for full\-time summer reinforcement (July to September);
✓ Availability for rotating shifts and days off;
✓ User-level computer skills;
✓ English language proficiency.
**PERSONAL ATTRIBUTES AND COMPETENCIES**
✓ Communication skills;
✓ Work methodology and organization;
✓ Customer and results orientation;
✓ Problem-solving ability;
✓ Strong sense of responsibility;
✓ Proactivity and initiative;
✓ Teamwork and interpersonal skills.