Senior Product Owner

Description

Job Summary: We are seeking a Senior Product Owner with deep professional experience in complex digital products, capable of leading the evolution of multiple digital channels and ensuring real, measurable value. Key Highlights: 1. Leadership in the evolution of multiple digital channels 2. Focus on results and continuous improvement of customer experience 3. Culture that values autonomy, leadership, and ownership Ageas is an international insurance group with 200 years of history. Headquartered in Brussels, it operates in 13 countries across Europe and Asia. It has been active in Portugal since 2005 with the mission of being a reference partner in the insurance sector, supporting its Customers in risk management and protecting their future. The Ageas Group Portugal currently has 1\.399 Employees and 2\.061 Intermediaries serving approximately 1\.9 million Customers through the brands Ageas Seguros, Ageas Pensões, Médis, Ocidental, and Seguro Directo. Beyond insurance, the Ageas Group Portugal diversifies its offerings with services such as the Médis Clinic and Ageas Repara. It also contributes to national and societal development through the Ageas Foundation. **Do you want to join a young and dynamic team? Would you like to work for one of the largest insurance groups in the country? Then this opportunity is for you!** We are currently recruiting for Strategic Marketing: **Senior Product Owner** **What will be your challenge / role mission:** We are looking for a Senior Product Owner with deep professional experience in complex digital products, capable of operating simultaneously at strategic, tactical, and operational levels, leading the evolution of multiple digital channels—including web, app, digital sales platforms, post-sales, assisted channels, partner integrations, and any other critical customer touchpoints. This role demands someone who masters the entire product lifecycle—from defining vision and strategy, through portfolio management, backlog refinement, leading cross-functional teams, and making rapid decisions—to delivering incremental value in a hybrid environment and rigorously measuring impact. The Senior Product Owner will be responsible for ensuring every digital product evolution delivers real, sustainable, measurable value aligned with objectives related to conversion, experience, efficiency, quality, and technical sustainability. This position requires executive maturity, advanced communication skills, deep understanding of technological constraints and opportunities, and the ability to create clarity in complex and ambiguous environments. **Your day-to-day in this role:** **Product Strategy Definition and Evolution:** Create and communicate the product vision clearly, in detail, and fully aligned with the organization’s overall strategy. Translate corporate objectives into measurable OKRs demonstrating growth, efficiency, digital channel adoption, effort reduction, and improved experience. Define robust KPIs to measure the real impact of initiatives, leveraging quantitative and qualitative data from multiple channels and sources. Build multi-channel roadmaps grounded in insights, technical feasibility, and customer impact. **Portfolio Management and Rigorous Prioritization:** Conduct prioritization analytically and objectively, balancing value, risk, dependencies, urgency, technical capacity, and business impact. Be accountable for making fast, clear, and well-founded decisions—avoiding delays caused by indecision or excessively lengthy analyses. Establish formal mechanisms to evaluate trade\-offs between competing objectives such as growth versus regulation, efficiency versus quality, and innovation versus stability. Ensure alignment with executive stakeholders and justify rationale clearly and substantively. **Direct Leadership of Cross-Functional Teams:** Lead, guide, and develop Product Designers, UX/UI Designers, and Business Analysts, fostering autonomy, accountability, and critical thinking. Elevate the quality of discovery, functional analysis, prototyping, documentation, and user validation. Integrate design, technology, and business perspectives to ensure balanced solutions with real impact, applicable across multiple channels. Cultivate a culture of collaboration, knowledge sharing, and continuous improvement. **End-to-End Backlog Management:** Manage the backlog comprehensively—from vision down to user stories—ensuring each item clearly articulates the problem, context, expected impact, and testable acceptance criteria. Maintain a backlog consistently ready for 1–2 sprints, with sufficient detail to avoid ambiguity. Collaborate with UX and BA teams to decompose complex themes into small, measurable increments aligned with strategy. Incorporate operational, technical, risk, compliance, and usability requirements into the backlog. **Execution in a Hybrid Environment:** Navigate fluidly between Agile teams, Kanban initiatives, and more structured Waterfall projects, maintaining planning coherence and clarity on dependencies. Manage relationships among sprint rhythms, releases, operational milestones, and architecture or infrastructure needs. Translate product requirements compatibly with different technical and operational governance models. **Cross-Functional Collaboration with Engineering, Operations, Marketing, and Other Teams:** Work daily with Engineering, QA, Architecture, DevOps, Marketing, Operations, and business teams, ensuring cross-functional clarity and alignment. Ensure product decisions account for technical feasibility, sustainability capacity, performance, security, and operational constraints. Integrate learnings from multiple teams and customer and partner touchpoints. **Incremental Delivery and Continuous Learning:** Promote a culture of small, frequent releases that validate hypotheses and reduce risk. Ensure all deliveries include measurement mechanisms such as tracking, analytics, and direct customer feedback. Conduct structured experimentation, including A/B testing, controlled pilots, and cohort-based validations. Use real usage data to adjust roadmaps, priorities, and future investments. **Quality, Accessibility, and Consistency Assurance:** Ensure every delivery strictly complies with functional quality, UX, accessibility (including WCAG 2\.1 AA), security, privacy, and performance standards. Collaborate with QA teams to guarantee functional robustness and appropriate automation. Embed regulatory, security, and compliance requirements from the outset, minimizing rework. **Advanced Stakeholder Management:** Communicate with clarity, depth, and rigor to technical, executive, and operational audiences. Ensure continuous alignment on priorities, expected impacts, risks, deviations, and adjustment needs. Build trust with leadership teams by demonstrating product mastery, consistency in decision-making, and long-term vision. **Mindset and Posture:** Demonstrate an obsession with outcomes and results—not isolated deliverables. Act pragmatically and clearly in ambiguous, constantly evolving environments. Make rapid, well-founded decisions even with incomplete information. Balance strategic thinking with practical daily action. Stay focused on simplifying, clarifying, and continuously improving customer experience and operational efficiency. Assume absolute ownership of the product—integrating vision, execution, and impact. **We seek dedicated individuals with initiative and proactivity, able to work collaboratively and open to embracing new challenges:** * Minimum 8 years of experience in Product Ownership or Product Management for complex digital products. * Proven experience leading cross-functional teams. Strong analytical capability, KPI and OKR definition expertise, and experience measuring impact. Solid experience with Agile, Kanban, and hybrid models involving Waterfall dependencies. * Sufficient technical literacy to discuss architecture, APIs, integrations, DevOps, pipelines, and non-functional requirements. * Prior experience with AI-driven products or complex digital platforms. * Proficiency with product management and discovery tools such as Jira, Asana, ServiceNow, Figma, and analytics tools. * Advanced UX/UI sensitivity, with ability to guide and challenge designers. * Excellent oral and written communication skills. Fluency in Portuguese and English. **Preferred Qualifications:** * Experience managing multiple digital channels concurrently. * Experience in regulated sectors. * Ability to discuss technical solutions in detail when required. * Experience in instrumentation, experimentation, A/B testing, behavioral analysis, and learning frameworks. We Offer: Flexible work model. Health and wellbeing benefits. Strong investment in development and career progression. A culture that values autonomy, leadership, and genuine product ownership. **How to Apply:** Are you the person we’re looking for? If so, apply by 24 April 2026\. *Because the future belongs to passionate, innovative, and motivated people, we aim to attract top talent seeking an exciting challenge and eager to join our team.* *Our success begins with people. All people. Regardless of origin, gender, sexual orientation, age, religion, or any other personal characteristic. We value diversity and inclusion, as it is in this mosaic of experiences and perspectives that we find our strength.* *Let’s Grow Together.*