Data Analyst - Lisbon

Description

Job Summary: We are looking for a Data Analyst passionate about transforming data into strategic decisions, focused on delivering real impact through data analysis in an innovative environment. Key Highlights: 1. Freedom to innovate and propose new analytical approaches. 2. A collaborative team passionate about excellence and continuous improvement. 3. Recognition for your work and real opportunities for growth. **We’re looking for a Data Analyst passionate about turning data into decisions!** Are you driven by numbers, patterns, and the ability to generate real impact through data analysis? Do you enjoy translating information into insights that drive strategic decisions? Then this is the place for you! We are a contact center with over two decades of experience. We build strong relationships between brands and customers. Now, we want to take the next step: empowering our decisions with analytical intelligence — and that’s where you come in. **What we expect from you:** * Proven experience as a Data Analyst or in similar roles. * Ability to interpret complex data, identify trends, and propose evidence-based solutions. * Proficiency in data analysis tools (Advanced Excel, SQL, Power BI, etc.). * Excellent communication skills to transform data into stories everyone can understand. * Proactivity, curiosity, and a constant desire to learn. **Your mission:** * Support leadership and operational teams in data-driven decision-making. * Create reports, dashboards, and analytical models that improve the performance and efficiency of our processes. * Ensure the right data reaches the right people — at the right time. **What we offer:** * An environment with over 20 years of history, yet focused on the future. * Freedom to innovate and propose new analytical approaches. * A collaborative team passionate about excellence and continuous improvement. * Recognition for your work and real opportunities for growth. * Full-time, Monday to Friday. **Location:** Lisbon If you want to join a solid company undergoing transformation — one that values the power of data to make smarter decisions — this role is for you! Employment type: Full-time Compensation: €1,500.00 – €2,500.00 per month Benefits: * Commercial discounts * Health insurance Work location: On-site