Description
Summary:
Seeking a Help Desk Team Leader to manage systems, security, and infrastructure, ensuring performance and compliance for Banco Finantia's Systems & Telecommunications Department.
Highlights:
1. Opportunity to join an international Bank
2. Continuous training and learning in a challenging professional context
3. Good working environment
We are looking for a Help Desk Team Leader to strengthen Banco Finantia's Systems \& Telecommunications Department:
**Main responsibilities:**
* **Systems and Infrastructure Administration:** Manage Windows and Linux systems, ensuring their installation, configuration, updates, and hardening, including the management of virtualized environments (VMware and/or Hyper\-V), guaranteeing the overall availability, reliability, and performance of systems.
* **Identity and Security Management (AD / GPO / CA):** Manage Active Directory (accounts, groups, and GPOs), certificate infrastructure (CA/PKI), and the implementation of access control policies, ensuring traceability and control of privileged accounts.
* **Information Security and Compliance:**Ensure the implementation of information security policies and standards through appropriate technical controls, support audits and vulnerability assessments, and continuously mitigate risks.
* **Backup and Recovery:**Ensure data and system backup, integrity, monitoring, and recovery to guarantee business continuity in case of failure.
* **Firewall Administration (Check Point):** Manage and monitor network security through firewall configuration, ensuring traffic control and prevention of unauthorized access.
* **Database Administration:** Install, configure, and manage database instances, ensuring proper operation and resource monitoring (CPU, memory, and disk).
* **Continuous Improvement and Projects:** Participate in technological evolution initiatives, proposing improvements in performance, security, and efficiency, supporting infrastructure migrations and upgrades, and ensuring proper documentation.
**Desired profile:**
* Degree in Computer Engineering or similar;
* Minimum of 3 years’ experience in similar roles;
* Experience with Windows Server and Linux system administration;
* Experience in Active Directory management (GPOs, CA);
* Experience with SCCM and/or Intune;
* Experience with virtualization technologies, namely VMware and/or Hyper\-V;
* Experience with backup solutions, particularly Veeam;
* Experience with endpoint and server security solutions;
* Skills in system hardening and vulnerability management;
* Knowledge of networking (routing \& switching);
* Knowledge of firewalls (Check Point);
* Knowledge of SQL Server database administration;
* Fluency in English (spoken and written);
* Knowledge of Spanish (preferred).
* Problem\-solving ability and capacity to work under pressure;
* Team\-oriented mindset;
* Organizational and planning skills;
* Analytical thinking and critical sense.
**What we are offering:**
* The opportunity to join an international Bank with a relevant presence in the market;
* Continuous training and the possibility of learning in a challenging professional context;
* Good working environment.
Send us your CV to recrutamento@finantia.com indicating the reference (Ref PT/21/26\) you are applying for.