Contract Manager - Sacavém

Description

Job Summary: We are seeking a Contract Manager to coordinate and lead contractual general maintenance services in shopping malls, with a focus on process optimization and customer satisfaction. Key Highlights: 1. Coordination and leadership of general maintenance services in shopping malls 2. Planning and optimization of corrective and preventive interventions 3. Quality, environment, and safety management Sacavém \| GCLx1 Location Sacavém Working Hours Monday to Friday, 09\-18h Description upK, a company specialized in Maintenance Management, is looking for 1 Contract Manager to work in Sacavém, responsible for coordinating and leading contractual general maintenance services \- Shopping Malls. Responsibilities: Plan corrective and preventive intervention actions in coordination with customer expectations; Promote an efficient interface between customers and upK, based on the integrity, responsibility, and effectiveness of field technical staff; Develop the Technical Staff Training Plan; Optimize material and logistical resources qualitatively and quantitatively to ensure smooth service operation; Conduct inquiries with national and international suppliers; Negotiate prices and commercial terms; Evaluate suppliers; Participate in internal Quality audits; Promote and conduct periodic reviews with technicians to enhance maintenance quality; Gather feedback from customers and maintenance technicians to promote and achieve established objectives; Collaborate in drafting comprehensive maintenance contracts for service units; Monitor implementation and development of maintenance plans; Prepare preventive maintenance plans for each unit; Provide technical advisory support and budgetary control of operations; Positively contribute to implementing the Quality, Environment, and Safety Management System (QESMS) according to one’s role and team members, ensuring compliance with legal and other requirements and continuous QESMS improvement; Ensure team leaders implement the QAS Management System, complying with legal and other requirements and enabling continuous improvement. Requirements: Bachelor’s degree in Mechanical Engineering or Electrical Engineering; Proactive; Strong communication and teamwork skills. Benefits: Health insurance after 6 months Company vehicle Meal allowance via meal card Fruit and coffee in offices recrutamento@upk.pt Work Location: On-site