Receptionist - Rotating Shifts

Description

Job Summary: We are seeking a dedicated Receptionist with excellent communication skills and strong customer orientation to welcome guests and manage daily operations in a hotel environment. Key Highlights: 1. Welcoming and pleasant hospitality environment 2. Professional guest reception and guest management 3. Teamwork and interpersonal relationships We are looking for a dedicated Receptionist to join our team of hospitality professionals. If you seek a welcoming and pleasant environment, this is the ideal opportunity. Responsibilities: * Greet and welcome hotel guests in a friendly and professional manner. * Perform guest check-in and check-out, ensuring accuracy of information. * Answer telephone calls and respond promptly and courteously to guest requests. * Provide information about hotel facilities, services, and local attractions. * Handle guest requests and complaints, escalating issues as necessary to ensure guest satisfaction. * Daily monitoring of operational activities. Requirements: * Prior experience in customer service or hospitality is desirable. * Fluency in English and another language is highly desirable. * Excellent communication and telephone etiquette. * Ability to multitask and prioritize activities in a dynamic environment. * Knowledge of hotel reservation systems or similar software is an advantage. * Strong sense of responsibility and teamwork. * Ease in building interpersonal relationships. * Dynamism, organization, and proactivity. * Customer orientation. * Immediate availability (preferred). * Availability to work rotating shifts and night hours. Interested candidates should send their CV to isabel.rodrigues@meraprimehotels.com Compensation: €930.00 \- €1,000.00 per month Work Location: On-site