Assistant Front Office Manager M/F

Description

Job Summary: We are seeking a dynamic Assistant Front Office Manager to lead the transformation of the front desk, support the team, and elevate guest experience in excellence-driven hospitality. Key Highlights: 1. Lead the restructuring and implementation of new front desk practices 2. Support, train, and inspire the front desk team 3. A work environment that values respect, collaboration, and well-being Do you want to lead front desk transformation in an excellence-oriented boutique hotel? We are looking for a dynamic Assistant Front Office Manager with strong teamwork spirit, capable of leading change, supporting and motivating the team, and implementing innovative service approaches to further enhance our guests’ experience. In this role, you will: * Actively lead and participate in restructuring front desk processes; * Implement new practices and service approaches that promote excellence and efficiency; * Support the front desk team daily, ensuring impeccable service; * Train, mentor, and inspire new colleagues; * Make autonomous decisions with critical thinking and problem-solving focus; * Manage time and priorities flexibly and empathetically for demanding guests. By joining us, you will find: * A work environment where respect, collaboration, and well-being are fundamental; * Your birthday off to celebrate your way; * A flexible benefits program tailored to your preferences; * Health insurance after 6 months, because caring for you is part of our mission; * Referral bonus, to thank you for helping build our team. To embrace this challenge, you need: * At least 2 years of experience in front desk or front office supervision, preferably in luxury hospitality; * Proven ability to lead teams and manage shifts; * Solid knowledge of check-in/check-out, billing, reservation management, and upselling; * Fluency in English (mandatory) and preferably proficiency in Host PMS; * Availability for flexible schedules, including weekends and holidays; * A collaborative attitude, clear communication, and strong teamwork spirit. If you are passionate about hospitality, enjoy innovation, and wish to join a team that values personalized 5* service, send your application to \[email escondido] . About Bomporto: * A feel-good company , the Bomporto Group was founded as an alternative to large hotel chains. We create exceptional boutique hotels in prime locations across Portugal. Each of our hotels has its own personality, yet all speak the same language: personalized 5* excellence service—unpretentious, warm, and authentic. Rooms and suites designed to make guests feel at home. Delicious, approachable local and international gastronomy. Iconic historic buildings thoughtfully renovated to deliver today’s design, comfort, and charm—without compromising their historical legacy. Current vacancies comply with quotas under Law 4/2019 of February 10.