Onsite Manager | Azambuja

Description

Job Summary: We are seeking a people-oriented Onsite Manager to lead a logistics team, ensuring customer satisfaction and task coordination. Key Highlights: 1. Lead a dynamic team and make a difference in client operations 2. Participate in strategic plans and advance your career 3. Opportunity for LEAN training and professional growth Would you like to work for a company regarded by its clients as the most reputable in its sector? Would you like to join a young and dynamic team where mutual support prevails? Today, we are looking for a people-oriented professional eager to make a difference in client operations — an Onsite Manager for our team in the Azambuja area, working in the logistics sector. **What will be your mission?** As an Onsite Manager, you will lead a team of Onsite Consultants assigned to each client, ensuring their full satisfaction regarding the agreed service level. You will ensure fulfillment of recruitment requests and coordinate all Onsite Consultants’ tasks related to Service, and implement the defined Customer Improvement Plan at the Process level. You will have the opportunity to participate in all plans designed by the Process Manager (e.g., Cost Saving Scenario, Internal Process Admin, Calibrate, Driving Plan, Impact Review, Communication Plans, Account Plans, etc.). You will be responsible for providing all data for Dashboards and jointly conducting Improvement and Efficiency analyses with the Process Manager. You will have the opportunity to participate in LEAN training and progress in your career to become a Process Manager, assuming responsibility for end-to-end service management and technical design for each client. **What will make you succeed in this role?** Bachelor’s degree in Human Resource Management, Sociology, Psychology, or equivalent fields Experience in client management roles Proficiency in user-level computer applications (Microsoft Office) English language skills (preferred) Valid driver’s license * **Planning and organization:** Plans work effectively, executing it systematically, methodically, and organizedly, while monitoring progress to meet objectives within stipulated deadlines. * **Customer orientation:** Places the customer at the center of activities, ensuring understanding of their actual needs and delivery of services according to high-quality standards. * **Compliance with instructions and procedures:** Respects work planning by following directives and procedures required for the role. Focuses on worker and customer satisfaction by delivering quality services compliant with administrative and legal requirements. * **Social skills:** Establishes broad and effective relationships both within and outside the organization, interacting persuasively, credibly, and diplomatically with various stakeholders. * **Adaptability and resilience under pressure:** Handles high-pressure situations effectively while maintaining a positive attitude toward challenges. Adapts constructively to changes and views errors as learning opportunities **Posting date:** 09\-03\-2026