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Job Summary: The Bar Manager will be the operational and creative engine, leading the team, ensuring profitability, and delivering exceptional customer experiences. Key Highlights: 1. Natural leadership, commercial vision, and passion for hospitality 2. Multicultural, young, and open-minded work environment 3. Real career progression opportunities **About Imperial Garden** Imperial Garden is a vibrant, dynamic, and multicultural venue in the heart of Lisbon. Connected to the energetic pulse of hospitality and a constant flow of travelers and locals, we aim to create memorable experiences through high\-quality service, signature cocktails, great music, and a welcoming, cosmopolitan atmosphere. **Role Purpose** As the **Bar Manager**, you will be the operational and creative driving force behind Imperial Garden. Your primary mission will be to lead the bar and floor team, maximize business profitability, and ensure every guest enjoys an exceptional experience. We are looking for someone with natural leadership skills, commercial acumen, and a deep passion for hospitality. Key Responsibilities. Operations & Service Management * Supervise and optimize daily bar operations (openings, closings, hygiene and food safety standards). * Ensure agile, empathetic, and identity-aligned customer service reflecting the venue's multicultural character. * Resolve customer incidents or complaints professionally and proactively. 2\. Leadership & Team Management * Recruit, train, motivate, and evaluate bar and floor staff (bartenders, servers, support staff). * Assist in preparing weekly work schedules, optimizing labor costs according to occupancy forecasts and scheduled events. * Promote a positive, collaborative, and high-energy work environment. 3\. Financial & Stock Control * Manage inventory, waste control, and weekly/monthly stock audits. * Negotiate and maintain relationships with local and international beverage and consumables suppliers. * Control product costs (**COGS**) to ensure profit margins set by management. 4\. Innovation, Marketing & Events * Design and innovate the cocktail, beverage, and snack menu, adapting to trends and seasonal changes. * Coordinate and execute special events, brand activations, and themed nights in collaboration with hostel management. * Implement strategies to increase average spend per guest and boost foot traffic (both guests and locals). Profile Requirements * **Experience:** Minimum 2 to 3 years in bar management, high-volume cocktail venues, or similar environments (prior experience in hospitality/hostels is highly valued). * **Languages:** Fluent in **Portuguese and English** (a non-negotiable requirement due to the international profile of guests). Knowledge of Spanish or other languages is an asset. * **Technical Skills:** Advanced knowledge of mixology, bartending, and procurement. Proficiency in POS systems and digital tools (Excel/Sheets) for cost control. * **Interpersonal Skills:** * Empathetic leadership and ability to perform under pressure. * Excellent communication and interpersonal skills. * Flexible schedule (availability to work afternoons, evenings, and weekends). What We Offer: * Integration into a solid, dynamic, and rapidly expanding international project. * A multicultural, young, and open-minded work environment. * A competitive salary commensurate with demonstrated experience. * Real career progression and growth opportunities within the group. ENGLISH **About Imperial Garden** Imperial Garden is a vibrant, dynamic, and multicultural venue in the heart of Lisbon. Connected to the energetic pulse of hospitality and a constant flow of travelers and locals, we aim to create memorable experiences through high\-quality service, signature cocktails, great music, and a welcoming, cosmopolitan atmosphere. **Role Purpose** As the **Bar Manager**, you will be the operational and creative driving force behind Imperial Garden. Your primary mission will be to lead the bar and floor team, maximize business profitability, and ensure every guest enjoys an exceptional experience. We are looking for someone with natural leadership skills, commercial acumen, and a deep passion for hospitality. Key Responsibilities1\. Operations \& Service Management * Oversee and optimize daily bar operations (opening, closing, cleanliness, and food safety standards). * Ensure swift, empathetic, and high\-quality customer service aligned with the venue's multicultural identity. * Resolve customer complaints or operational issues in a professional and proactive manner. 2\. Leadership \& Team Management * Recruit, train, motivate, and evaluate the bar and floor staff (bartenders, servers, and support staff). * Help to create weekly work schedules, optimizing labor costs based on occupancy forecasts and upcoming events. * Foster a positive, collaborative, and high\-energy working environment. 3\. Financial \& Stock Control * Manage inventory, waste control, and weekly/monthly stock audits. * Negotiate and maintain strong relationships with local and international beverage and supply vendors. * Control product costs (**COGS**) to achieve profit margins set by upper management. 4\. Innovation, Marketing \& Events * Design and update the cocktail, beverage, and snack menus, adapting to current trends and seasons. * Coordinate and execute special events, brand activations, and themed nights in collaboration with the hostel management. * Implement strategies to increase the average spend per guest and boost foot traffic (both guests and locals). Profile Requirements * **Experience:** Minimum 2 to 3 years of management experience in high\-volume bars, cocktail lounges, or similar environments (experience within the hospitality/hostel sector is highly valued). * **Languages:** Fluent in both **Portuguese and English** (essential due to the international guest profile). Knowledge of Spanish or other languages is a plus. * **Technical Skills:** Advanced knowledge of mixology, bartending techniques, and procurement. Proficiency in POS systems and software tools (Excel/Sheets) for cost management. * **Soft Skills:** * Empathetic leadership and the ability to thrive under pressure. * Excellent communication and interpersonal skills. * Schedule flexibility (availability to work evenings, nights, and weekends). What We Offer * An opportunity to join a solid, dynamic project experiencing international growth. * A multicultural, young, and open\-minded working environment. * A competitive salary package aligned with the candidate's experience. * Real career development opportunities within the group. Job Type: Full-time, Contract Contract Duration: 6 months Work Location: On-site
