Description
Job Summary:
The Reception team ensures personalized reception while managing appointments, schedules, and administrative processes in the clinic.
Key Highlights:
1. Personalized patient reception and orientation
2. Appointment, schedule, and administrative process management
3. Teamwork focused on patient well-being
**Who We Are:**
OralMED Saúde Group is the first Portuguese group specialized in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a healthcare-specialized Contact Center. We pursue a special mission: helping our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our Oral Health.
**We are expanding our Clinic Reception team.**
Reporting to the Clinic Coordination, our Reception team must ensure personalized reception, guiding patients upon entering and leaving the clinic. Daily responsibilities include:
* Scheduling and confirming dental consultations and oral health check-ups by phone;
* Managing the clinical schedule;
* Organizing and maintaining patient records, including billing and payments;
* Recording daily activities in internal control logs and performing other administrative tasks.
**Schedule:** Full-time, rotating shifts from Monday to Saturday, between 8:30 AM – 8:30 PM.
**We Offer:** Competitive compensation within the sector, initial and ongoing training, and career progression opportunities.
**Preferred Experience:**
* Minimum education level: 12th grade;
\- Minimum of 2 years’ professional experience in customer service;
* Experience in administrative roles;
* Proficiency in computer applications;
* Fluency in English (preferred).
**Working in Healthcare Starts with Caring — Therefore, We Seek Professionals Who Are:**
* Patient-well-being oriented and enjoy public-facing interaction;
* Recognized for their friendliness, communication skills, ethics, and professional pride;
* Motivated by teamwork;
* Dynamic, organized, and capable of multitasking;
* Committed to continuous learning and professional growth.
**Does Our Mission Inspire You?**
If you value our Mission, join us and grow with us!
Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.