Hostess, Lisbon

Description

Job Summary: We are seeking a Hostess to ensure welcoming and excellent customer service, joining a young and dynamic team in a sophisticated environment. Key Highlights: 1. Integration into a young and dynamic team 2. Positive work environment 3. Opportunity for career advancement At the **PRAIA** Group, we create dining venues where gastronomy blends with entertainment in a sophisticated atmosphere. While guaranteeing an outstanding experience for our customers, we also enjoy ourselves and provide fun for our visitors. Living in a digital world, we increasingly value experiential dimensions. We want our guests to return for the moments and unique memories we create. We are currently recruiting a Hostess to join our **Family**. **Job Description:** * Ensure warm welcomes and customer reception in person, by telephone, and via email for reservations; * Know the layout of the dining area; * Recognize and remember regular customers; * Filter and relay all relevant information to the appropriate departments; * Proficiency in CRM and reservation and seating management systems; **Profile:** * Prior proven experience in similar roles; * Bachelor’s degree in hospitality (preferred); * Foreign language skills – spoken and written English (mandatory); * Strong communication skills and ability to build empathy with any audience, ensuring excellent service; * Customer focus and orientation; * Organizational skills; * Professional appearance; **We Offer:** * Integration into a young and dynamic team; * Positive work environment; * Continuous training; * Competitive salary \+ bonuses; * Double pay for public holidays worked; * 23 vacation days per year (no work on birthday); * Opportunity for career advancement; * Integration into a growing restaurant group; Type of position: Full-time Compensation: €12,000.00 \- €15,000.00 per year Benefits: * Meal card/ticket Language: * English (Mandatory)