Description
Job Summary:
Manage the maintenance team, supervising resort cleaning and organization to ensure customer satisfaction and service quality with autonomy and high-end equipment.
Key Highlights:
1. Opportunity for development and rapid growth, traveling around the world.
2. Comfortable working environment with high-quality professional equipment.
3. Work in a multicultural environment committed to sustainability.
**Do you know Club Med?**
We operate nearly 70 resorts, open year-round in both summer and winter, across 26 countries. We offer premium mountain and seaside holidays. Our guests seek happiness and freedom.
Why are you reading this ad? Because you want to be part of that little extra which makes us different. You possess the human and professional skills we are looking for.
We offer you the opportunity to develop and grow rapidly by joining our teams. You will be able to travel around the world.
Your Working Environment
Grow within a workplace where comfort goes hand-in-hand with performance: we commit to providing our staff with high-quality professional equipment that ensures greater autonomy and ease of use. Our pioneering spirit drives us to adopt innovations that enhance team comfort and allow them to focus on what matters most: relationships with our guests. Each of our resorts hosts around a dozen nationalities—both among guests and staff—giving us the opportunity to engage with a wide variety of cultures! Club Med is committed to protecting the planet daily across our departments through a series of commitments we aim to extend to the majority of our resorts, such as reducing plastic usage, using glass bottles or aluminum water bottles, etc.
**You Are**
* Discreet and organized: you make our guests feel at home.
* Attentive—you deliver personalized service and a unique experience for each guest.
* Meticulous—with impeccable service orientation and strong attention to detail.
**Your Responsibilities Include**
* Using high-quality professional equipment and innovations to ensure comfortable working conditions and greater autonomy.
* Being responsible for resort maintenance and cleaning (600–1500 guests).
* Inspecting room and common area cleanliness and reporting any issues to the maintenance department.
* Becoming fully familiar with the resort and collaborating closely with relevant departments (reception, laundry, buffet service).
* Managing the maintenance team (30–50 staff members).
* Anticipating and responding to diverse guest requirements and needs.
* Preparing floor team schedules according to room occupancy.
* Monitoring stock levels, identifying supply needs, and placing orders with the inventory and supplies manager.
* Ensuring work is performed in accordance with Club Med’s top-tier quality standards.
* Guaranteeing service quality, compliance with Club Med’s health and safety regulations, and property upkeep.
* Uniting and motivating your teams around defined objectives and supporting their development.
By becoming a Housekeeping Manager, you can enjoy Club Med’s facilities and activities. If you wish, you may even step onto the stage to showcase your talents!
**So, what are you waiting for—pack your bags!**
*All our positions are open to persons with disabilities.*