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BUTLER MANAGER

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Summary: Seeking an experienced Butler to deliver exceptional luxury services, lead a diverse team, and ensure guest satisfaction in a high-end environment. Highlights: 1. Deliver exceptional luxury butler services to guests. 2. Lead, coach, and develop the Butler Team for superior performance. 3. Ensure all guest requests are fulfilled timely and efficiently. **Qualifications:** * Minimum of two (2\) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment * Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage * Previous shipboard experience is highly preferred * Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset). * Excellent interpersonal and leadership skills? ability to lead, motivate, and develop a culturally diverse workforce **Duties and Responsibilities:** * Ensure delivery of exceptional butler services to guests * Ensure all guest orders, requests, enquiries are fulfilled timely \& efficiently * Conduct embarkation inspections of all VIP suites * Ensure in\-suite arrival procedures are executed to brand standards. * Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations. * Mentor and prepare the Senior Butler for managerial responsibilities * Meet or exceed brand\-defined performance targets and KPIs for the Butler Team.

Posted by

João Santos

Indeed · HR

Location

João Santos

Indeed · HR

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