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Job Summary: The Salesperson will be responsible for proactive and personalized customer service, selling solutions, in-depth knowledge of products and services, and budget management for customers. Key Highlights: 1. Proactive and personalized customer service 2. Development of trust-based and loyal customer relationships 3. Participation in the preparation and implementation of commercial spaces #### **Store: Leiria** #### **Your Day-to-Day Responsibilities** * Deliver proactive, personalized, and mobile customer service, laying the foundation for building trust-based relationships that ensure customer loyalty; * Be responsible for solution-based sales to customers, anticipating and accurately identifying the needs of residential customers, and supporting them in selecting the best solution (product + complementary items + service) to meet their needs; * Possess in-depth knowledge of the product range offered in your department and its complementary items, conveying confidence and professionalism to residential customers; * Know, propose, and sell the various services provided by LEROY MERLIN in your store—and their benefits—including delivery, installation, Home Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Participate in preparing and implementing OPCOMs, new collections, POGs, podiums, and tops, contributing to the creation of attractive commercial spaces in close coordination with the Store Logistics team; * Contribute to maintaining high stock quality in your department by ensuring necessary action plans are implemented to address AVS, non-viable items, excess stock, and visual stockouts, while guaranteeing effective communication flow with the Store Logistics team; * Follow up on quotations, ensuring contact with the customer. #### **What We Offer** * Integration into a multinational company offering competitive remuneration aligned with your experience and qualifications, with an annual gross potential between €20,541 and €27,062 *(including base salary, Christmas and holiday allowances, meal allowance, and maximum performance bonus tier);* * Opportunity to become an employee shareholder; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible working policy; * Food benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **Who We Are Looking For** * Educational qualification equivalent to 12th grade or a Technical Professional Course; * 1–2 years of experience as a salesperson; * Solid user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, with strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and understanding their needs; * Interest in technical products and their applications; #### **About Us** Leroy Merlin is a market leader in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the heart of every decision and embrace a Human First culture, where every employee is a leader with opportunities to grow.
