Store Employee (M/F) - Leiria

Description

Job Summary: PCDIGA is recruiting a Store Employee for customer service, sales advice, cash handling, merchandise management, and technical support in Leiria. Key Highlights: 1. Integration into a young and dynamic team 2. Initial training 3. Incentive plan through a gamified system PCDIGA, the market leader in specialized IT retail in Portugal, is currently recruiting a Store Employee for its Leiria store. **Responsibilities:** * In-store customer service for PCDIGA customers, ensuring full satisfaction; * Providing optimal sales advice to customers; * Managing conflicts and complaints; * Supporting all team needs; * Cash handling; * Ensuring inbound and outbound merchandise operations and proper storage; * Conducting periodic inventories; * Using computer systems (Microsoft Office, SAP, Zendesk, Talkdesk...); * Analyzing, diagnosing, and resolving incidents; * Replacing warranty-covered parts, cleaning equipment, and performing tests. * Compulsory education (12th grade); * Availability to work rotating shifts, including weekends; * Experience in sales, analysis, and repair of IT equipment (preferred); * Strong customer orientation; * High degree of organization, responsibility, and commitment; * Results-oriented mindset and enthusiasm for teamwork. **We Offer:** * Initial training * Integration into a young and dynamic team * Competitive compensation aligned with the role * Incentive plan through a gamified system