Patient Manager - Aveiro (M/F/D)

Description

Job Summary: We are seeking a Patient Manager with excellent communication skills, strong customer satisfaction orientation, and a positive attitude for personalized patient follow-up, appointment management, and presentation of treatment plans. Key Highlights: 1. Personalized patient follow-up 2. Management of first-visit appointments and treatment plans 3. Strong customer satisfaction orientation Job Details: ✅ About Us Clínica Médis is a leading dental clinic network comprising 14 strategically located clinics in Lisbon, Setúbal, Porto, and Aveiro. With a team of over 160 highly qualified dentists, Clínica Médis offers all areas of dental medicine across all its units. Our commitment to quality is reflected in our impressive global NPS score of 90, demonstrating patient satisfaction. With over 50\.000 clients who have already chosen our services, Clínica Médis remains a trusted choice for excellence in dental care. Do you want to join our team? If you possess excellent communication skills, strong customer satisfaction orientation, a positive and success-driven mindset, send\-us your application for the Patient Manager position. Position: Patient Manager (M/F/D); Location / Region: Aveiro; Schedule: Full\-Time; ✅ What We Expect From You: Personalized follow-up of patients and potential patients; Management of first-visit appointments; Presentation of treatment plans; Follow-up of financing contracts; Management of any patient dissatisfaction. ✅ Desired Profile Experience in customer service; Experience in roles with a commercial component; Experience in dentistry; User-level computer skills; English language proficiency. ✅ What We Offer Competitive remuneration based on experience; Opportunity for career progression within the group; Performance- and results-based bonuses; Health insurance, per company internal policy and based on seniority; Ongoing internal training and mentoring; Other role-related benefits; Access to partnerships offering benefits and discounts on healthcare services at Clínica Médis clinics. ✅ Schedule Rotating work schedule, Monday to Friday between 8:00\-21:00 and Saturdays between 8:30\-18:30\. If you believe you match the profile we seek, please send\-us your updated CV to recrutamento@medis.pt, with the subject line “Patient Manager \- Aveiro”. Work Location: On-site