Distribution Agent / Operations - Internship

Description

Job Summary: We are seeking a Systems Operator / Distributed Environments Operator to join our IT Operations team, with a focus on monitoring, supporting, and managing critical systems—ideal for candidates looking to launch a career in operations and infrastructure. Key Highlights: 1. Practical experience in monitoring, supporting, and managing critical systems. 2. Opportunity to launch a career in operations and infrastructure. 3. Participation in continuous improvement and task automation. **About the Challenge:** We are looking for a Systems Operator / Distributed Environments Operator to join our dynamic and technology-driven IT Operations team, where you will gain hands-on experience in monitoring, supporting, and managing critical systems. If you hold a technical background in computer science, enjoy problem-solving, and wish to begin your career in operations and infrastructure, this position is for you. **Key Responsibilities:** * Monitor distributed environments and critical systems, ensuring their availability and performance. * Identify system or application outages and infrastructure failures, and resolve them at first line. * Log and escalate incidents via ITSM tools (Jira). * Support user management, accounts, and access (AD, O365, email, VDI). * Implement patches and updates under supervision from system teams. * Participate in continuous improvement and task automation initiatives. * Collaborate with development and infrastructure teams to resolve incidents and optimize processes. **Requirements:** * Academic qualification in Networks, Computer Systems, Computer Engineering, or related fields (Level IV/V); * Solid knowledge of operating systems (Windows and/or Linux). * Basic understanding of monitoring, troubleshooting, and scripting (Bash, PowerShell, Python). * Passion for technology, operations, and infrastructure. * Strong communication, problem-solving, and teamwork skills. * Sense of responsibility, proactivity, and attention to detail. * Eligibility for IEFP professional internship (Level 4 or 5); * Knowledge of SQL and PHP. **We Value:** * Technical English. * Familiarity with the Portuguese energy market and the National Electric System. * Continuous learning mindset and willingness to contribute to the team’s technical culture. **Interested?** Apply directly through this posting, or send your CV to \. You can find the original job advertisement at: https://www.itjobs.pt/oferta/508423/agente\-de\-distribuicao\-operacoes\-estagio