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**About the Challenge:** We are looking for a Systems / Distributed Environments Operator to join our IT Operations team in a dynamic and technology-driven environment, where you can gain hands-on experience in monitoring, supporting, and managing critical systems. If you have a technical background in computer science, enjoy solving problems, and want to start your career in operations and infrastructure, this position is for you. **Key Responsibilities:** * Monitor distributed environments and critical systems, ensuring their availability and performance. * Identify outages and application or infrastructure failures and perform first-line resolution. * Log and route incidents via ITSM tools (Jira). * Support user, account, and access management (AD, O365, e-mail, VDI). * Implement patches and updates under supervision from systems teams. * Participate in continuous improvement and task automation initiatives. * Collaborate with development and infrastructure teams to resolve incidents and optimize processes. **Requirements:** * Academic qualification in Networks, Computer Systems, Computer Engineering or similar fields (Level IV/V); * Solid knowledge of Operating Systems (Windows and/or Linux). * Basic understanding of monitoring, troubleshooting, and scripting (Bash, PowerShell, Python). * Passion for technology, operations, and infrastructure. * Strong communication, problem-solving, and teamwork skills. * Sense of responsibility, proactivity, and attention to detail. * Eligibility for IEFP professional internship (Level 4 or 5); * Knowledge of SQL and PHP. **We Value:** * Technical English. * Familiarity with the Portuguese Energy Market and the National Electricity System. * A continuous learning mindset and willingness to contribute to the team’s technical culture. **Interested?** Apply directly through this posting, or send your CV to \. You can find the original job posting at: https://www.itjobs.pt/oferta/508423/agente\-de\-distribuicao\-operacoes\-estagio
