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Job Summary: We are seeking dynamic and proactive sales associates to join the Leroy Merlin team, focused on delivering personalized customer service and comprehensive solutions, contributing to commercial success. Key Highlights: 1. Personalized and top-quality customer service 2. Focus on comprehensive solutions and dual success for the customer 3. Dynamic and collaborative work environment #### **Sales Associates — We need you on our LEROY MERLIN team.** ##### **Do you want to make a difference in our customers’ daily lives? Do you enjoy understanding their needs and helping them find the best solutions? We’d love to meet you!** **Store: Aveiro** #### **Your day-to-day responsibilities** * Demonstrate customer availability by effectively organizing my tasks according to peak customer traffic periods / service time slots; * Deliver personalized, in-person, top-quality customer service, establishing relationship foundations and accompanying the customer during the initial phase of their journey (up to sale closure); * Prepare quotations and ensure their regular follow-up, meeting expected service levels and proactively contributing to sale closure; * Apply on-site sales techniques, guiding customers toward comprehensive solutions (multi-departmental, whenever necessary), complementary products, dual-success offerings, and associated services; * Stay informed about market trends, competitors, and key suppliers, identifying and reporting gaps in our product/service portfolio; * Plan and execute follow-up and analysis of concrete actions to achieve commercial plan objectives, including mapping and identifying new business opportunities and managing a customer portfolio to maximize LTV (Lifetime Value); * Monitor business performance and strategic objective achievement jointly with my manager, defining and driving commercial strategies. #### **Who we’re looking for** * Bachelor’s degree or equivalent; * 1–2 years of professional sales experience; * Excellent communication, influence, and information management skills; * Strong organizational ability, initiative, dynamism, and pro-activity; * Interpersonal ease and team spirit. #### **What we offer** * Opportunity to join a multinational company offering competitive base salary and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate successfully hired; * Flexible work policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurt; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About us** Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the heart of all decisions and embrace a Human First culture, where every employee is a leader with the opportunity to grow.
