Aveiro Acct Relationship Mgmt Job Listings

Customer Support Specialist64615834012929120

Indeed

Customer Support Specialist

The Customer Support team at is responsible for onboarding, educating and supporting customers across all Mindspring products. This role interacts with teams from all over the business and provides a great learning opportunity. You will play a key role in scaling and developing a best\-in\-class, effortless customer experience by supporting Mindspring customers directly, providing feedback to our Product team for product improvement and identifying process improvements to ensure our support team is working as efficiently as possible. We look for technology\-driven solutions! You are comfortable with change and keen to be a driver of efficiency and a real advocate and voice for our customers. You will demonstrate the following: Focused on providing a great customer experience. Passionate about driving efficiency while maintaining quality. Tech\-oriented, looking for solutions through automation and using technology to increase capacity in the team and provide better customer experiences. A great communicator, you can distil complex, technical concepts into plain English. Positive, with a great attitude and optimistic approach. Results\-driven, with the ability to meet prescribed Key Performance Indicators (KPIs) to successfully and consistently meet the requirements of the role. Role Responsibilities Take ownership of customer enquiries and provide a best\-in\-class experience. Respond to enquiries across multiple support channels, including email, chat, phone, and social media, ensuring adherence to our SLAs. Address and resolve customer concerns, issues or complaints regarding their investments, accounts, or transactions, ensuring a high level of customer satisfaction. Collaborate with other departments, such as product, operations, engineering, portfolio management, compliance, or sales, to address more complex client enquiries. Represent the customer voice and advocate for customer needs by gathering feedback and relaying insights to our Product and Engineering teams. Support customer onboarding by investigating and troubleshooting failed KYC (‘Know your Client’) instances. Escalate reported bugs and technical issues to our Engineering team, follow up on progress and provide timely progress updates back to the customer. Proactively maintain and update our Customer Support knowledge base and process documentation, making sure those resources are always relevant. Ensure compliance with all policies and workflows and manage risk in all customer interactions. Skills \& Experience 2\+ years’ experience working in a high\-performing customer support team, ideally with financial services or superannuation experience. Strong attention to detail. Excellent time management skills. Excellent verbal and written communication skills. Ability to work effectively as part of a team. Ability to use initiative and work autonomously, when required. Proactive attitude and ability to think of improvements to processes. Reasons To Join Us What We Offer Mindspring believes our most important asset is our people and we are proud of the culture we have built – but we are always striving to be better. We want every Mindspring employee to be doing their best work and developing their careers. In addition to a competitive salary, we also offer: Continuous career development and training opportunities. Access to a health and wellbeing platform with physical, mental, social and financial support programs available. Volunteering days off, so you can contribute to a cause that matters to you. Conveniently located CBD offices with fully stocked kitchens, team breakfasts and catered lunches on a regular basis. Fun and inclusive social events. Our Values As our business continues to grow, we’re committed to creating a workplace that gives us all the best opportunity to succeed, and that is enjoyable to be a part of. We prize ambition and drive, but equally we value honesty and humility. We support each other, and we respect our clients and our competitors. Innovation is in our DNA, and we are always looking for better ways to do things and are willing to take measured risks and learn from our mistakes along the way. Tipo de oferta: Part\-time Pagamento: 2 000,00€ \- 2 500,00€ por mês Benefícios: * Descontos comerciais * Horário flexível * Seguro de vida

R. Dr. Santos Carneiro 32, 4520-221 Santa Maria da Feira, Portugal

€ 2,000-2,500/month

Key Account Manager (f/m/div.)64549509135362121

Indeed

Key Account Manager (f/m/div.)

**Company Description** At KEENFINITY, we are a globally leading provider of **innovative and professional** security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life. Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we **all** work together to shape the future – boldly, customer\-focused and with a strong team spirit. **Job Description** **Your contribution to something big:** * Developing and maintaining strong relationships with assigned key customers (senior stakeholders) to build trust and partnership. * Identify new business opportunities, strengthen existing relationships, and ensure customer satisfaction while . * This role serves as the primary liaison between customers and internal teams to ensure successful delivery of tailored electronic manufacturing solutions that meet client requirements in terms of quality, cost, and delivery. * Monitoring performance of the key accounts: revenue, margin, customer satisfaction, risk, forecasting. **Qualifications** **What distinguishes you:** **Required Skills \& Competencies** * Bachelor’s degree in Business, Sales, Engineering or related field; for more technical industries like electronics, an engineering background or strong technical familiarity is a plus. * Several years’ experience in sales/accounts/internal business development – typically 4\-5 years or more before entering a full KAM role. * Strong sales and negotiation skills (commercial acumen). Ability to analyse customer data, market/industry trends, account performance metrics. Familiarity with CRM systems, account\-planning tools, perhaps technical knowledge of your industry (especially in electronics) so you can engage with customer’s technical stakeholders. * Good project\- and process\-coordination skills, particularly across internal functions (engineering, supply chain, etc). * Excellent communication, ability to build relationships at senior levels both at the customer and internally. * Strategic mindset: seeing the broader customer business and how your company can add value over time rather than just transactional selling. * Customer\-oriented, problem\-solving mindset, resilience when handling complex, long\-term relationships. * Organisation and planning: managing a portfolio of tasks, account plans, multiple stakeholders, deadlines **Additional Information** **Keenfinity benefits includes:** * ️ Flexible work conditions Hybrid work system Exchange with colleagues around the world * ️ Health insurance and medical office on site (nutrition, psychology, physiotherapy and general clinic) Training opportunities (i.e., technical training, foreign languages training) \& certifications Opportunities for career progression and continuous professional development Access to great discounts in partnerships and products ️ Sports and health related activities (gym) Free transports from Porto ️ Free parking lot ️ Canteen \_\_\_ At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self. Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.

R. Cap. Leitão 134, 3880-164 Ovar, Portugal

Negotiable Salary

Customer Relationship Manager (m/f/d)64520260958722122

Indeed

Customer Relationship Manager (m/f/d)

You've just arrived at Caetano Auto. We are the official Toyota and Lexus dealer and part of Salvador Caetano. We are dedicated to the sale of new and used vehicles, as well as after-sales and collision repair services. We make cars accessible to people so they can go further. To get this engine accelerating, we're looking for people with initiative, a willingness to learn, and who aren't afraid to take risks. We drive your future—shall we go further together? **What It’s Like to Be a Customer Relationship Manager:** * Monitor customer satisfaction results and implement measures for continuous improvement * Respond to and follow up on customer complaints * Monitor pending processes with the brand * Participate in internal audits * Demonstrate goal-oriented mindset * Are empathetic and have strong customer relationship skills * Show a methodical and proactive profile * Provide support to customers **What We Offer:** * Extra vacation day * Health insurance * Subsidies supporting personal and family life projects * Discounts on vehicle purchases from brands represented by Salvador Caetano * Benefits when purchasing products/services across various areas (leisure, technology, wellness, education...) * Life insurance * Continuous training and development * Career progression opportunities within a Group with strong national and international presence **What Do We Value?** * Strong conflict management skills * Good communication and active listening * Resilience and self-regulation **At Salvador Caetano, we help people move forward.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe that diverse talent empowers our teams, creates environments conducive to innovation, and contributes to business evolution. Here, we encourage and embrace differences. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunities and ensures integration into a culture based on dignity and respect for all individuals.

R. da Liberdade 387, 3800-389, Portugal

Negotiable Salary

Indeed

Account Manager

Tech4home is a major player in the remote\-control sector. With 20 years of researching, designing and developing a wide array of devices across the globe for the biggest brands in electronics, home automation, and pay TV, we aim to continually assess opportunities to enhance our products and actively involve our clients to achieve value for money. Our team has in\-depth knowledge of engineering, design and aesthetic space. We stay on top of the latest design trends and integrate them seamlessly into our products, home, and business. Now, we’re looking for an Account Manager to join our team. **Key Responsibilities:** * Manage a portfolio of existing customers, ensuring their loyalty, satisfaction, and sustainable growth. * Act as the main point of contact, developing a deep understanding of each client’s needs and providing personalized solutions. * Prepare and present commercial proposals, negotiate terms and conditions, and close contracts in line with company policies. * Monitor customer satisfaction and key performance indicators (KPIs) to identify opportunities for improvement and proactively address issues. * Identify new business opportunities within existing accounts, contributing to the achievement of overall commercial objectives. * Collaborate with internal teams (project management, marketing, logistics, etc.) to ensure that agreed terms and deliverables are met. * Hold regular review and planning meetings with clients to strengthen partnerships and drive joint success. * Keep the CRM system up to date with accurate information about accounts, activities, and pipeline status. * Record all agreed commercial terms of sale in SAP, ensuring data accuracy and compliance. **Requirements:** * Degree in Management, Engineering, or equivalent experience obtained through relevant professional practice. * Minimum of 2 years of relevant experience (additional experience will be considered an asset). * Good working knowledge of SAP. * Experience in the B2B market. * Strong interest in technology and innovation. * Exceptional analytical and problem\-solving abilities. * Excellent communication and interpersonal skills. * Critical thinker with a proactive attitude. * Ability to work both independently and collaboratively within a team. * Committed to continuous learning and improvement. * Fluent in English (knowledge of other languages will be considered an advantage). * Willingness to travel as required. **What you can expect:** Company events and team building Home office on Friday (except when we have events) Employee discounts Meditation class Birthday Off 25 days holiday Free coffee and fresh fruit Health insurance Pension Funds Happy days and happy people Are you in? Send your CV to rh@tech4home.com **Equal opportunities** At t4h. we are dedicated to creating a diverse and inclusive workplace. We are committed to including everyone regardless of their race, national origin, gender, gender identity, sexual orientation, disability, age, religion, or any other legally protected status. We believe in creating an environment where all individuals are respected and valued for their unique perspectives and contributions. As we receive a high volume of applications, it is impossible for us to give individualized feedback to each candidate in this first phase of the recruitment process. Only candidates selected for the next phase will be contacted. Thank you for your understanding. Tipo de oferta: Período Integral Benefícios: * Cartão/Ticket refeição * Descontos comerciais * Estacionamento gratuito * Formação Linguística Fornecida * Reembolso de cursos * Seguro saúde * Trabalho remoto

R. Dr. Sá Carneiro 148, 3700-155 São João da Madeira, Portugal

Negotiable Salary

Indeed

Customer Service (M/F)

At Ferreira de Sá, Europe's largest producer of luxury carpets, growth and innovation are part of our DNA. In our ongoing commitment to deliver excellence to our customers, we are expanding our team with talented and motivated professionals. If you're looking for a challenging and enriching career opportunity, now is the perfect time to join us and contribute to our success! We are currently recruiting for the following position: **CUSTOMER SERVICE (M/F)** **Responsibilities:** · Ensure personalized and timely service to clients in assigned markets; · Consider client needs and communicate them internally, aiming to meet these requirements as quickly as possible; · Act as the communication link between the Account Manager, Design, Planning, Logistics, and other departments within the company; · Analyze data and generate reports for market monitoring. **Requirements:** · Minimum 12th grade education; · Minimum of 2 years of professional experience, preferably in the industrial sector; · Fluency in Portuguese and English; · Proficiency in an additional foreign language (French, Spanish, Italian or others); · Knowledge of CRM systems and integrated management using Primavera ERP is valued; · Computer literacy and proficiency in Office tools; · Teamwork ability, innovation, integrity; · Planning skills and ability to work towards goals and results; · Strong interpersonal communication skills. **We Offer:** * Stability and career development plan within a globally leading company. **Location:** Espinho **Work Schedule:** 100% on-site If you believe you are ready for this new challenge and want to become part of the Ferreira de Sá team, please send your resume to rh@ferreiradesa.pt **Personal Data Protection** In accordance with the General Data Protection Regulation (GDPR), we guarantee that your personal data will be treated with the utmost confidentiality and used exclusively for recruitment purposes. Your data will be stored in our database for a period of 2 years and will be deleted thereafter, unless there is further contact or explicit authorization to retain the data for a longer period. For any questions regarding personal data, please contact the Data Protection team at TAPEÇARIAS FERREIRA DE SÁ, LDA via protecaodados@ferreiradesa.pt Employment type: Full-time

R. 12 895, 4500-222 Espinho, Portugal

Negotiable Salary

Insurance Manager (Immediate Start)63822364803969125

Indeed

Insurance Manager (Immediate Start)

We are looking for a dynamic, proactive professional with a strong customer orientation to join a solid and growing team in the insurance brokerage field. Main Responsibilities: * Client portfolio management and follow-up; * Presentation of customized insurance solutions (individuals and businesses); * Management of renewals, claims, and after-sales support; * Identification of new business opportunities and customer retention; * Collaboration with partners and insurance companies. Requirements: * Previous experience in the insurance sector (MANDATORY); * Excellent communication and negotiation skills; * Team spirit and positive attitude; * Proficiency in computer tools from a user perspective; * Residence in Santa Maria da Feira or surrounding areas (preferable). We Offer: * Immediate entry; * Integration into a collaborative team environment; * Continuous training and growth opportunities; * Competitive salary according to role and experience. ⸻ Applications: Send your updated CV to geral.isccomercial@gmail.com and suilparkseguros@gmail.com with the subject line "Application – Insurance Manager". Join a stable company with over 12 years of market presence and a focus on continuous growth and professionalization. Type of offer: Full-time, Full-time/Full\-time Pay: €870.00 - €1,500.00 per month

R. Dr. Santos Carneiro 32, 4520-221 Santa Maria da Feira, Portugal

€ 870-1,500/month

Indeed

Marketing Manager

**Mission** ---------- Define the Group's marketing policies and strategy and ensure their implementation at national and international levels. **Job Description** ----------------------- * Define the strategic and operational marketing plan in partnership with different departments, particularly with Sales Management; * Prepare the annual budget related to the Marketing area and ensure its management and compliance; * Increase GRUPEL brand visibility in the national and international markets through product positioning, brand presentation to customers, among others; * Analyze market trends and recommend strategic adjustments; * Manage content on digital platforms: website and social media; * Segment target audiences and identify ways to engage them; * Supervise press releases, advertisements, and other marketing materials; * Support the Marketing and Sales department in achieving established goals and develop supporting documents (market analysis, trends, opportunity identification); * Support Sales Management in all marketing actions, including event participation and internal marketing; * Analyze B2B and B2C market trends and recommend strategic adjustments; * Segment target audiences and identify ways to attract them; * Create newsletters; * Plan and organize events. **Profile** ---------- * Bachelor’s degree in Marketing or Marketing Management; * Proficient in MS Office; * Solid knowledge of design and image editing tools (Photoshop, Illustrator and/or others); * Fluency in English; * Knowledge of Spanish and/or French will be valued; * Knowledge of AI; * Minimum of 5 years of professional experience in the Marketing field; * Proactive personality, positive attitude, responsible and dynamic; * Excellent negotiation, relationship, and influencing skills; * Goal-oriented.

R. de António Carlos Vidal 2, 3840-383 Vagos, Portugal

Negotiable Salary

EMBEDDED SYSTEMS ENGINEER63822363640193127

Indeed

EMBEDDED SYSTEMS ENGINEER

Responsibilities Design and develop new products in the field of Firmware and Embedded Systems, participating in the definition of product technical specifications; Participate in feasibility studies from a technical standpoint (state of the art of products, technologies, and applications); Work closely with the Technical Manager to incorporate commercial, functional, and technical requirement specifications; Collaborate with the Hardware team and Production Operations Management to define programming, calibration, testing, and verification needs and procedures; Implement and test proof of concept, prototype, and final product at different stages of development and industrialization. Desired Profile Higher education degree in Electronics Engineering, Information Technologies, Programming, Computing, or related fields; Motivation for continuous training and development of complementary personal and professional skills; **Knowledge and/or experience in the following areas:** Embedded Systems software development in Linux; C/C\+\+, Javascript, Python programming; Database knowledge; IPC\- Interprocess Communication technologies (preferable); **Wireless communication protocols:** LPWAN, Wi\-Fi, LoRa, Bluetooth, GSM; **Industrial communication protocols:** 4\-20mA/0\-10V, Modbus; Programming of 8 and 32 bit microcontrollers; Version control software; Experience using tools such as Jira and Confluence. Strong interpersonal skills; Teamwork orientation; Fast learning ability. Fluency in English (spoken and written). We Offer Competitive compensation based on experience and demonstrated profile; Coffee and snacks, health insurance, workplace fitness, physiotherapy sessions, nutritionist, curative medicine doctor, among others; Birthday half\-day off; Partnerships with organizations (health, wellness, leisure, etc); Celebrations (annual Team\-Building, Christmas Dinner, Magusto, Father's Day, Mother's Day, Welcome Summer, Easter, and others); Flexible working hours; Continuous training tailored to the role; Challenging professional project; Integration into a solid and dynamic company.

Av. 5 de Outubro 29, 3810-164 Aveiro, Portugal

Negotiable Salary

Extracurricular Internship: UX Researcher & Innovation (f/m/div.)63822363537793128

Indeed

Extracurricular Internship: UX Researcher & Innovation (f/m/div.)

**Company Description** The Bosch Group has more than 400,000 associates worldwide, present in 60 countries, and we are proud to impact people's lives and work towards a more sustainable future. In the city of Aveiro, Bosch has one of its largest production units within the Bosch Home Comfort division, as well as a Research and Development Center for new and improved heating solutions for the residential segment. With more than 1,400 employees focused on innovation, sustainability, and collaboration, Bosch Aveiro brings together experts from various fields, ranging from mechanical engineering to connectivity and software solutions, through industrialization and quality. At Bosch, we shape the future by creating high-quality products and services that generate enthusiasm and improve people's lives. Our promise to our employees is solid: we grow together, enjoy what we do, and inspire each other. Join us and experience the difference in mindsets, cultures, generations, identities, and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and impairments; we can provide reasonable accommodations during the recruitment process and in performing job duties. The inclusion of everyone and the guarantee of equal opportunities allow us to achieve our true potential. **Job Description** **Your contribution to something greater**: * **In-depth Research and Validation:** Participate in preparing and conducting qualitative and quantitative user research and testing activities across various projects. You will also evaluate user study results and synthesize findings into insights that drive product improvements; * **Conceptualization and Development:** Generate ideas and create initial concept drafts, supporting the development of solutions with a focus on Human-Centered Design; * **Communication and Impact:** Present project outcomes and prepare workshops, sharing knowledge and fostering collaboration; * **UX Project Management:** Support managing comprehensive UX projects (phases 1\-4\); * **Organize and Structure:** Keep documentation and databases related to UX and Innovation activities up to date, ensuring smooth information flow; * **Promote Innovation:** Assist in moderating and developing activities that foster and promote the innovation process across the Business Unit. **Qualifications** **What sets you apart:** * Your curiosity and eagerness to learn are your greatest qualifications. **Education \& Experience:** Ideally, you are pursuing or have completed a **Master’s or Bachelor’s degree in Engineering, Design**, or **Communication**, and already possess: * Academic education and/or specific training in UX Research, demonstrating knowledge and qualifications in the field; * Proven experience in UX projects, applying Human-Centered Design (HCD) processes and Design Thinking methodologies; * Demonstrated know-how and skills in the field of UX (e.g., user research methods and quality criteria for UX target states); * Familiarity and hands-on experience with current design tools such as Figma and NextAPP; * Proficiency in Microsoft Office Suite; * Knowledge in Power BI, Tableau, R Studio, Text Mining, Sentiment R, or MovieMaker would be a significant advantage! **Personality \& Work Methods:** * **Excellent communication skills**, both written and verbal, with the ability to clearly and concisely present research findings to diverse audiences (e.g., designers, *developers*, product managers, *stakeholders*); * Proactive, results-oriented, and capable of working independently while contributing to team goals; * A creative problem solver with a growth mindset and a willingness to learn new technologies and methodologies; * Highly analytical with strong attention to detail, passionate about understanding user behavior. **Languages:** * **Fluency in Portuguese and English** (written and spoken) is essential; * Knowledge of Spanish and French will be valued. **Additional Information** **Duration:** 12 months **Work \#LikeABosch includes:** * ️ Flexible working conditions Hybrid working system * ️ On-site medical clinic (general practitioner, psychology, physiotherapy, general practice) Access to significant discounts through partnerships and on Bosch products ️ Sports and health-related activities ️ Free parking ️ Canteen **Success stories don't happen by chance...** **Make them happen. We're waiting for your application!**

Av. 5 de Outubro 29, 3810-164 Aveiro, Portugal

Negotiable Salary

MARKET MANAGER – MIDDLE EAST (M/F)63822363296513129

Indeed

MARKET MANAGER – MIDDLE EAST (M/F)

**Main responsibilities:** * Develop and implement international expansion plans, setting short-, medium-, and long-term goals for entering and consolidating new markets. * Conduct feasibility studies, monitor economic and industry trends, assess risks, and identify opportunities to strengthen the company's global competitiveness. * Build and maintain strong commercial partnerships with distributors, customers, and international partners, representing the company in strategic negotiations. * Lead negotiation processes regarding prices, commercial terms, and contractual agreements, ensuring advantageous and sustainable outcomes. * Ensure compliance with regulations, laws, and practices related to foreign trade, guaranteeing that all operations adhere to legal and ethical standards. * Monitor key international performance indicators, proposing corrective actions and improvements. * Identify regional needs, services, and communication strategies according to market-specific characteristics. **Profile:** * Higher education appropriate to the role * Professional experience in sales exceeding five years (mandatory requirement) * Experience in managing international markets (advantageous) * Experience in managing construction-related products (advantageous) * Proficiency in the English language (mandatory requirement) * Proficiency in the French language (advantageous) * Availability for regular international travel **Note:** * Only candidates who are selected will be contacted within a maximum of three weeks after application. * Personal data will be processed in accordance with the General Data Protection Regulation

Av. 5 de Outubro 29, 3810-164 Aveiro, Portugal

Negotiable Salary

Product Owner – RFID Service Bureau & Supply Chain638223254892811210

Indeed

Product Owner – RFID Service Bureau & Supply Chain

**Product Owner** **\-** **RFID Service Bureau and Supply Chain** ================================================================= Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. With our innovative solutions (Traffic Intelligence, Loss Prevention, and Inventory Intelligence) we bring together diverse data and insights to drive customer experience improvements and enable retailers to build streamlined shopping. Want to learn more about Sensormatic Solutions? **What will you do** As the **Product Owner** for the **RFID Service Bureau and Supply Chain**, part of the Sensormatic’s Global Solutions Management team, you will lead setting product direction, pricing models, and features and related services. This position will serve in a traditional software product lifecycle management capacity with pronounced focus on evaluating and driving product offerings including AI/ML offerings, becoming the go\-to person in this area through driving more data\-oriented thinking among internal and external stakeholders. This role is pivotal in delivering seamless, efficient, and intuitive experiences across our SaaS/PaaS offerings. You will collaborate with cross\-functional teams—including engineering, UX, operations, and customer success—to translate customer needs and business goals into a compelling product vision and deliver measurable value. This is a high\-impact role with visibility across senior leadership and global customer\-facing teams. **How you will do it** ---------------------- * **Product Strategy \& Roadmap**: Define and own the product vision and roadmap for the Service Bureau and Supply Chain modules, ensuring alignment with business objectives and market needs. * **Own Product Roadmap:** Define and own the product roadmap for the Service Bureau and Supply Chain offering, aligning with company goals and customer needs, and prioritizing features and enhancements based on business value, technical feasibility, and market demand. * **Outside\-In Perspective:** Engage with customers, partners, and internal stakeholders to gather feedback and validate product direction. * **Cross\-Functional Collaboration**: Work closely with engineering, RFID hardware teams, customer success, and retail operations to ensure seamless integration between software and physical infrastructure. * **Data\-Driven Decision Making:** Use analytics and customer feedback to prioritize features that improve provisioning speed, accuracy, and user satisfaction. * **Compliance \& Security**: Ensure all solutions meet data privacy, security, and compliance standards relevant to global retail operations. * **Go\-To\-Market:** Support go\-to\-market activities, including sales enablement, pricing strategy, and product documentation. **What we look for** -------------------- * BS/BA degree in Computer Science, Computer Engineering or related technical discipline required. MBA or Master is a plus. * 7\+ years of experience as a Product Owner or Product Manager in a SaaS or PaaS environment or Supply Chain technology. * Experience of Agile methodologies, preferably SAFe. * Strong understanding of retail operations, supply chain, or inventory management. * Experience with RFID, IoT, or data analytics platforms is a strong plus. * Problem solving – identifying and developing solutions based on existing processes or systems. * Detail\-oriented and self\-driven, with strong group facilitation and interpersonal skills. * Proven ability to translate complex technical workflows into simple, user\-friendly solutions. * Excellent communication, stakeholder management, and problem\-solving skills. * Familiarity with tools such as Jira Align, Jira, Confluence, Figma, and product analytics platforms. * A customer\-focused, self\-driven mindset with a passion for delivering scalable, high\-impact solutions. * Ability to work in a fast\-paced, open and collaborative environment as well as work independently and to manage own self\-development and learning, as well as mentoring others within the team. **Relevant qualifications** --------------------------- * Experience in retail technology, supply chain, or inventory management systems. * Background in UX, systems integration, enterprise onboarding and provisioning, or device provisioning. * Experience with RFID technology or IoT provisioning. * Familiarity with cloud platforms (AWS, Azure, GCP), API\-based integrations, and data visualization tools. * Certifications such as SAFe POPM, CSPO, or PMI\-ACP. Join us in shaping the future of retail technology by delivering scalable, data\-driven supply chain and service bureau solutions that power global retail operations. **Who are we** At Johnson Controls, we transform the environments where people live, work, learn, and play. From optimizing building performance to improving safety and comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver on our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and more than 130 years of innovation, we are committed to our customers' mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, including Tyco, York®, Sensormatic Solutions, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul®, and Grinnell®.® For more information, visit www.johnsoncontrols.com This announcement is written with impartiality and non\-discrimination based on gender, race, ideology or any other reason in mind. Specifically, it takes into account respect for the laws in force on gender equality between women and men (Law 3/2007\). The company is committed to equal opportunities in accordance with its policies and standards of conduct. \#LI\-AZ1

R. Dr. Sá Carneiro 148, 3700-155 São João da Madeira, Portugal

Negotiable Salary