Operations Administrator

Description

Job Summary: We are looking for a proactive and organized professional to assist with administrative tasks in the Operations department, enhancing our services and customer satisfaction in a dynamic environment. Key Highlights: 1. Working in a dynamic and stimulating environment 2. Career progression opportunities with internal promotion policy 3. Improving customer satisfaction through administrative tasks **Before applying for a position, please select your preferred language from the options available in the top-right corner of this page.** Explore your next opportunity at a company listed in the Fortune Global 500. Discover innovative possibilities, enjoy our enriching culture, and work with talented teams that will help you become better every day. We know what it takes to take UPS into tomorrow: people with an extraordinary combination of skill and passion. If you have the qualities and drive to lead teams, positions are ready to cultivate your skills and take you to the next level. **Job Description:** We are looking for someone who can help us improve our services and customer satisfaction by performing administrative tasks in the Operations department. You are part of this team! Do you enjoy working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself someone who easily handles complex situations and meets established deadlines? If yes, don’t wait any longer—apply now! **What do you do in a day?** * Assist with various administrative tasks that may arise daily in the department. * Collaborate with colleagues in your department to achieve company objectives. * Customer counter service * Contacting customers via telephone and e-mail. * In short: you are proactive and organized! You know how to make a difference in your area. **What do we offer?** * Competitive salary * Continuous training * Our internal promotion policy provides excellent career progression opportunities **What do we expect from you?** * Prior experience in similar roles will be valued. * Intermediate (B1) level of English language (written and spoken) – preferred * Completion of 12th grade – preferred * Fluency in Portuguese * Practical knowledge of Microsoft Office * Working hours: 09:00 – 12:30 and 14:00 – 17:30, Monday to Friday **How we recruit** At UPS, equal opportunity, fair treatment, and an inclusive workplace are of utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity. **A bit about our business** Founded in 1907 as a courier company in the United States, UPS has grown into a global enterprise with one of the world’s most recognized and admired brands. We have grown and become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information across more than 200 countries and territories worldwide. **Employee Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.