Description
Job Summary:
We are seeking a Store Sales Associate with a passion for animals to deliver specialized customer service, manage inventory, and maintain store organization—ensuring smooth store operations and customer satisfaction.
Key Highlights:
1. Specialized and empathetic customer service focused on animal welfare.
2. Inventory management and organization of the warehouse and sales area.
3. Collaborative work environment with a dynamic and proactive team.
We are looking for a STORE SALES ASSOCIATE to join our ZU team in MAIA (MAIA SHOPPING), and we believe we’ll be \#betterwithyou
We count on you to…
**Customer Satisfaction and Loyalty:** Deliver high-quality, specialized, and empathetic service, ensuring customers find everything they need for their pets’ well-being.
**Inventory Management and Warehouse Organization:** Monitor restocking and inventory control, keeping the warehouse organized and facilitating product access for store replenishment. Ensure the sales area is always well-organized, with products attractively and accessibly displayed.
**Ensure Smooth Store Operations:** Support all daily operational tasks—including product organization, customer service, and, when required, cash register assistance.
You bring…
Completed Secondary Education (12th Grade)
**Professional Experience in Retail Operations (preferred):** Prior experience in customer service and restocking roles, preferably in the pet care sector.
**Passion for Animals:** Genuine interest in animal welfare, enabling personalized customer experiences.
**Teamwork:** Strong sense of commitment and ability to collaborate effectively to achieve shared team goals.
Availability for Part-Time and/or Full-Time Work: Flexibility for rotating shifts and weekends—essential to meet the store’s operational needs.
**Results Orientation:** Ability to meet sales targets and deliver positive customer experiences.
What you’ll find…
Collaborative work environment—You’ll be supported by a cohesive, trustworthy team where mutual support and cooperation are central to daily operations;
**Dynamic and Proactive Team:** You’ll work alongside dedicated, committed, and innovative individuals who share a passion for animal care and excellence in customer service.
What we offer you…
* Meal allowance (either as a monetary benefit or via Dá Card—the option most advantageous to you);
* Telecommunications plan including voice, data, and equipment for permanent employees;
* Internal Mobility Programs to promote talent;
* Health and Life Insurance (for permanent employees), with optional extension of Health Insurance to family members under favorable conditions;
* Onboarding and initial training program, Continuous Learning platform, and Financial Literacy Program;
* Academic Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks;
* Newborn Kit for your upcoming baby;
* Annual Flu Vaccination—including administration (voluntary participation);
* Somos Sonae Program—psychosocial, financial, and legal support for employees;
* Mental Health Promotion Programs and Nutrition Consultations;
* Discount and Partnership Program across 300+ leading brands:
* Competitive Salary