Job Summary: We are seeking a proactive, customer-oriented salesperson focused on solution-based selling and ensuring resident satisfaction, while maintaining department quality and stock. Key Highlights: 1. Proactive and personalized customer service to foster loyalty 2. Focus on solution-based selling, anticipating and identifying customer needs 3. Management of the department, ensuring attractive presentation and stock quality #### **Store: Maia** #### **Your day\-to\-day** * Deliver proactive, personalized, and mobile customer service, laying the foundation for building trust-based relationships that ensure resident customer loyalty; I am responsible for solution-based selling to customers, accurately anticipating and identifying the needs of resident customers, and supporting them in selecting the best solution (product \+ complementary items \+ service) to meet their needs; I possess in-depth knowledge of my department’s product range and complementary offerings, conveying confidence and professionalism to resident customers; I ensure my linear is Clean, Signposted, and Safe, striving for an attractive product presentation on shelves/podiums, as well as all didactic materials and informative signage (labels and pricing); I contribute to maintaining high stock quality in my department, implementing necessary action plans to address AVS, non-viable items, overstock, and visual stockouts, while ensuring smooth communication with the Store Logistics team; I proactively conduct follow-up walkthroughs of the aisle(s) under my responsibility, promoting cleanliness of displays, linears, aisles, and advisory points; I support complaint management, SPV processes, and returns. #### **Who we’re looking for** * Educational qualifications equivalent to 12th grade / Professional Technical Course; * 1–2 years of experience as a salesperson; * Good user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs; * Interest in technical products and their application; #### **What we offer** * Integration into a multinational company offering competitive salary and variable compensation, tailored to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible work policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About us** Leroy Merlin is a market-leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the heart of every decision and embrace a Human First culture, where every employee is a leader with opportunities to grow.
João Santos
Indeed · HR
João Santos
Indeed · HR
