**Eurostars Hotel Company** is seeking hospitality professionals for the **Reception** department at a **4* hotel** in Lisbon. **The selected candidate will be responsible for the following duties:** * Welcoming and attending to our guests from the moment of reservation until check-out; * Managing complaints and resolving any incidents to ensure guest satisfaction; * Participating in the financial management of the front desk (billing, cash register closures, and nightly audit); * Answering and making calls via the telephone switchboard, connecting them to the appropriate extensions/departments. **The following qualifications are valued:** * Education in Hospitality and Tourism; * Minimum of 1–2 years’ experience in a reception position; * Availability to work rotating shifts (especially night shifts); * Good command of English. **By joining Eurostars Hotel Company, you will enjoy the following benefits:** * 50% discount on stays at our high-quality hotels: enjoy up to 50% off at all our outstanding 4*/5* hotels worldwide, and up to 20% off for your family members; * Training through The Power Business School: full, unlimited, and free access to all courses (MBA, digital skills, IT, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active industry professionals; * Access to our Employee Club: offering various discounts and advantages across multiple categories (entertainment, technology, sports, fashion, etc.); * Enjoy complimentary hotel nights: through the Eurostars Hotel Company Referral Program, we reward referrals that result in hires. If you refer someone who is hired, you’ll receive complimentary hotel nights.