Description
Job Summary:
We are seeking an IT Technician for our service center, responsible for AI development, technical support, incident diagnosis and resolution, and coordination with field teams.
Key Highlights:
1. Integration into a stable project
2. Professional and collaborative work environment
3. Development and application of AI
We are recruiting an IT Technician for our service center in Póvoa de Varzim
**Role:**
Development and application of AI
Responding to and following up on technical support tickets;
Providing customer support;
Diagnosing and resolving technical incidents;
Recording, classifying, and routing requests;
Coordinating with technical teams in the field;
**Requirements:**
Experience in Service Desk roles;
Knowledge of technical support;
Strong communication skills and customer orientation;
Organizational ability, priority management, and teamwork skills;
Familiarity with ticket management tools (preferred).
**We Offer:**
On-site work arrangement;
Integration into a stable project;
Professional and collaborative work environment.
**Work Location:** Póvoa de Varzim
Interested candidates should submit an updated CV.
rh@evoproject.pt
Job Type: Full-time
Salary: €1,000.00 \- €2,000.00 per month
Benefits:
* Meal card/ticket