Management and Customer Service Assistant

Description

Job Summary: A professional responsible for managing financial and operational data, handling customer orders, telephone customer service, and reservations, ensuring organization and effective communication. Key Highlights: 1. Financial and operational data management 2. Order management and telephone customer service 3. Communication and organization **Responsibilities:** * **Numerical and data management:** * Maintain up-to-date financial and operational records (e.g., daily invoicing, sales tracking, cash flow). * Monitor performance reports (e.g., orders placed, stock costs). * **Order management:** * Register and organize customer orders. * Confirm item availability and communicate with the kitchen team. * **Telephone customer service and reservations:** * Answer calls and register table reservations. * Provide clear information regarding the menu, opening hours, and events. **Desired Skills:** * Strong verbal and written communication skills. * Organizational ability and attention to detail. * Experience with management software or Excel and Canva. * Agility and problem-solving capability. * Friendly and courteous attitude toward customers. Basic understanding of English. Employment Type: Full-time Benefits: * Provided language training * Flexible working hours