Description
Job Summary:
We are seeking passionate Waiters/Waitresses (2nd shift) (m/f) who love hospitality, fine wine, and value attentive service and creating memorable moments.
Key Highlights:
1. Join the team of an elegant and welcoming space
2. Create memorable moments around the table
3. Opportunities for internal mobility and professional advancement
We are looking for Waiters/Waitresses (2nd shift) (m/f) passionate about hospitality and fine wine to join the Matriarca team — an elegant and welcoming space inspired by Beatriz Leitão Carvalhosa Atkinson, matriarch of our family.
Overlooking the historic Praça Carlos Alberto, Matriarca celebrates Portuguese and British heritage, uniting tradition, sustainability, and gastronomic excellence in a meticulously designed environment. If you enjoy creating memorable moments around the table, value attentive service, and believe in the power of good conversations with a glass of wine in hand, this could be your place.
Responsibilities:
Set tables and ensure space organization prior to service
Maintain cleanliness and proper storage of materials and utensils
Greet guests, take orders, and advise on menu and wine selections
Serve food and beverages, ensuring correct presentation and sequence
Monitor guest experience and report dissatisfaction to the Head Waiter
Process payments and issue receipts per established procedures
Collaborate with kitchen staff and Head Waiter as part of a team
Participate in the execution of special events
Profile:
Completion of secondary education (12th grade)
Minimum 1 year of relevant experience
Prior experience in kitchen service, restaurant, and bar operations
Knowledge in food and beverage service
Strong understanding of HACCP principles
Good command of English
Knowledge of enology
Basic user-level computer skills
Familiarity with hotel management software
Professional appearance
Strong communication skills
Organizational and execution capabilities
Ability to work effectively in a team
Offer:
Part-Time employment
Flexible working arrangements
Additional vacation days
Various benefits and perks
Partnerships and discounts on our products
Opportunities for internal mobility and professional advancement