Description
Job Summary:
We are looking for a talented individual to manage online orders, improve processes, and ensure customer satisfaction in a dynamic, service-oriented environment.
Key Highlights:
1. Opportunities for professional development and advancement
2. Initial and ongoing training tailored to the position
3. A dynamic, close-knit, and forward-looking work environment
**Are you seeking to develop your talent and find a place where your efforts are recognized? We offer a dynamic, supportive, and future-focused environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our top priorities. At El Corte Inglés, our work is a shared passion.**
**The project awaiting you.**
Fulfilling orders placed by customers through various online purchasing channels that must be managed at the shopping center.
**Main responsibilities and requirements.**
* Collaborate in the continuous improvement of the online sales process.
* Receive and verify online orders, ensuring all information is complete and accurate.
* Pick, pack, and label products according to company standards for dispatch or storage.
* Respond to customer inquiries regarding their orders, providing information on order status and delivery.
**We offer a variety of social benefits contributing to your well-being.**
* Initial and ongoing training tailored to the position;
* Opportunities for professional development and advancement;
* 3 additional vacation days, provided there are no unjustified absences;
* Midday off on your child(ren)’s birthday or your own birthday, for children up to age 18;
* Parental support measures;
* An in-house medical center available to our employees;
* Education support benefits (agreements with educational institutions, worker study support measures, scholarships for children from the César Rodriguez and Ramón Areces Foundations, merit-based scholarships for children, internal competitions, among others);
* Employee discounts;
* An extra day for volunteering activities;
* Support program for employees whose children have a disability degree equal to or greater than 60%;
* Agreements and collaborations with other institutions (banking, sports and wellness, telecommunications, services and leisure).
**If this position interests you, we invite you to apply, as your experience could be highly valuable to us. At our company, everyone is welcome.**