Description
Job Summary:
We are seeking a Night Receptionist to manage the front desk and welcome guests at a Local Accommodation in Porto, ensuring smooth operations and guest support throughout their stay.
Key Highlights:
1. Guest reception and management of check-ins/check-outs
2. Guest support and resolution of incidents
3. Facility surveillance and front desk organization
Role: We are looking for a Night Receptionist to join our Local Accommodation team in Porto.
Schedule:
Night shift
Schedule to be defined during the interview
Main Responsibilities:
Guest reception and welcoming
Processing check-ins and check-outs
In-person, telephone, and messaging support
Guest assistance during their stay
Facility surveillance and resolution of minor incidents
Ensuring front desk organization and smooth operations during the shift
Requirements:
Strong communication skills and friendliness
Sense of responsibility and autonomy
Basic computer literacy
English language proficiency (knowledge of other languages is an advantage)
Availability to work night shifts
Experience in reception, hospitality, or customer service (preferred)