Reception | OralMED Maia

Description

Job Summary: We are seeking a Clinic Receptionist to provide personalized patient reception, appointment scheduling, billing, and administrative tasks, ensuring an organized environment focused on oral health. Key Highlights: 1. Personalized patient reception and guidance 2. Clinical appointment scheduling and patient process management 3. Continuous training and career advancement opportunities .**Who We Are:** OralMED Saúde Group is the first Portuguese group specialized in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a specialized healthcare contact center. Our special mission is to help our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our oral health. **We are strengthening our Clinic Reception team.** Reporting to the Clinic Coordination, our Reception team must ensure personalized reception, guiding patients upon clinic entry and exit. Daily responsibilities include: * Scheduling and confirming oral health consultations and check-ups by phone; * Managing the clinical appointment schedule; * Organizing and maintaining patient records, including billing and payments; * Recording daily activities in internal control charts and performing other administrative tasks. **Working Hours:** Full-time, rotating shifts from Monday to Saturday, between 08:30–20:30. **We Offer:** Competitive sector compensation, initial and continuous training, and career advancement opportunities. **The Experience We Prefer:** * Minimum education level: 12th grade; \- Minimum of 2 years’ professional experience in customer service; * Administrative experience; * Proficiency in computer applications; * English fluency (preferred). **Working in healthcare starts with wanting to care—therefore, we seek professionals who are:** * Patient well-being oriented and enthusiastic about customer service; * Recognized for their friendliness, communication skills, ethics, and professional pride; * Motivated by teamwork; * Dynamic, organized, and capable of multitasking; * Committed to continuous learning and professional growth. **Does Our Mission Inspire You?** If you value our Mission, join us in growing together! Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.