Fleet Support

Description

Job Summary: JAP Group is seeking a Fleet Support professional to manage the vehicle fleet, ensuring its availability and compliance, while supporting customers as part of a continuously evolving and diverse team. Key Highlights: 1. Integration into a solid and growing group 2. Professional and personal training and development 3. Real opportunity for career advancement With a century-long legacy in the automotive and mobility sector, JAP Group represents 15 automotive brands across more than 60 sales and repair locations under **CARBY**, owns **MATRIZAUTO** (the country's largest *megastore* for semi-new and used vehicles), and holds the *master franchise* for the car rental brand **SIXT** in Portugal. Nationally, it is also a reference in the agricultural and industrial machinery and cargo handling equipment market through Entreposto Máquinas, the official representative of over 10 brands in this sector. In Africa, the Group operates in Angola, Kenya, Uganda, and Tanzania, where it is an expanding force in the heavy vehicle (MAN) and agricultural and industrial machinery markets. In Mozambique, under the Entreposto brand, it serves as a reference provider of mobility solutions—including light and heavy vehicles, agricultural and industrial machinery—and related services. Joining the JAP universe means committing to evolution and diversity across markets, customers, geographies, people, and teams. If you are looking for an attractive professional challenge, this project is for you! **Fleet Support** ================= **Responsibilities** --------------------- * Analyze customer reservations and fleet stock levels across all stations to ensure each station has the vehicles selected by customers, in optimal operational and presentation condition; * Organize the station so that vehicles are parked by group, optimizing space and time during vehicle handover to customers; * Coordinate and authorize vehicle relocations, generate transfer documents, and inform subcontracted staff, if necessary, of scheduled relocations; * Conduct internal audits by randomly inspecting vehicles and cross-checking against existing computerized records; * Report mechanical issues communicated by customers upon vehicle return; assess vehicle condition; request towing; forward to workshop; verify mileage and fuel level; issue refueling orders when needed; * Activate on the platform the indication that vehicles are ready for dispatch, and notify subcontracted staff to position vehicles appropriately within the parking lot; * Ensure all vehicles carry the required documentation to comply with legal requirements and internal policies; * Deliver vehicles to customers, explaining specific vehicle features and addressing questions as needed; * Perform vehicle check-in upon customer returns, inspecting and recording any damages; * Record fuel receipts processed by Sixt on the platform for cost control; * Monthly analyze the fuel report, cross-check data with entries made to identify and correct errors; * Submit monthly information regarding Via Verde devices per station for inventory control; * Remove vehicles from the platform upon notification from Central Services regarding scheduled maintenance, rendering them unavailable for rental, and alert subcontracted staff to direct vehicles to the workshop; * Carry out other tasks not previously specified but necessary to achieve objectives and ensure smooth Sixt operations. **Profile** ---------- * Minimum compulsory education (12th grade); * Minimum one year of professional experience, preferably with fleet management knowledge; * English language proficiency; * Availability to work rotating shifts; * Valid Category B driver’s license. **We Offer** -------------- * Integration into a solid and reputable group currently implementing multiple growth initiatives; * Training and opportunities for professional and personal development; * Real opportunity for career advancement based on performance and demonstrated competencies; * Favorable working conditions and social benefits (Health Insurance and Life Insurance).