We are seeking a customer service operator to work in our office. The role involves answering calls, registering customers' addresses, organizing orders, and coordinating carpet collection and delivery with the transport team. No prior experience is required—we provide training. Responsibilities: Answering calls and responding to customer requests Registering addresses, contact details, and information in the system Scheduling collection and delivery appointments Communicating with the logistics team Maintaining courteous, clear, and professional customer service Requirements: Strong communication skills and friendliness Organizational ability and responsibility Proficiency in using computers/smartphones Punctuality No previous experience required We offer: Market-competitive salary for Portugal—between €850 and €950 per month (gross) Fixed weekday schedule (Monday to Friday) Comfortable office working environment Initial training and ongoing support Interested candidates, please send a brief introduction and contact information.