Process Analyst

Description

Job Summary: Join a growing Portuguese multinational where you will map, analyze, and optimize business processes to drive efficiency and innovation. Key Highlights: 1. Join a vibrant ecosystem of innovation and growth. 2. Optimize processes and drive business efficiency. 3. Support automation and digital transformation initiatives. #### **About the Process Analyst Role** **Join a living ecosystem where the future of business is created and experienced every day. Be part of this transformation!** At LUZA Group, passion, perseverance, and the drive to surpass limits define our path to success. Founded in 2006, we are a Portuguese multinational with over 1\.200 talented professionals and a substantial volume of business. With presence in strategic markets including Portugal, Spain, Morocco, Brazil, Mexico, the United States, and China, we deliver innovative solutions in engineering, IT, design, consulting, Industry 4\.0, training, and recruitment. Everything we do is powered by the talent of our people. **This is a moment of growth and opportunity. The future belongs to visionary minds. Join us!** **Responsibilities and Tasks** ----------------------------------------- * Map, analyze, and document business processes, identifying bottlenecks, risks, and improvement opportunities. * Propose and implement continuous process improvements aimed at increasing efficiency, reducing costs, and standardizing operations. * Collaborate with business units to gather requirements, align workflows, and monitor implemented changes. * Develop performance indicators (KPIs) and reports to monitor process performance. * Support automation, digitization, or process redesign initiatives, ensuring adherence to best practices. **Mandatory Requirements** --------------------------- * Prior experience as a Process Analyst or in related process improvement and mapping activities. * Knowledge of process management methodologies (e.g., BPM, Lean, PDCA, Six Sigma – at least one is desirable). * Experience in process mapping (AS IS / TO BE) and documentation development. * Strong analytical ability, organizational skills, and communication skills for cross-functional collaboration. **Additional Requirements** ----------------------------- * Familiarity with process modeling tools (e.g., Bizagi, Visio, Draw.io, Signavio, or similar). * Experience with robotic process automation (RPA) or digital transformation projects. * Experience in medium- or large-scale corporate environments. * Knowledge of performance indicators and continuous improvement.