Customer Manager

Description

Job Summary: Sales or account management professional to build relationships, develop business, and deliver customized solutions, with a focus on customer experience. Key Highlights: 1. Build strong and long-lasting relationships with customers 2. Develop new business opportunities 3. Collaborate internally to enhance the customer experience Responsibilities * Serve as the primary point of contact for your accounts and customers * Build strong and long-lasting relationships based on trust * Develop new business opportunities with existing and new customers * Deliver customized solutions that meet customers' needs and objectives * Respond promptly to requests and resolve issues efficiently * Achieve and exceed daily retention and sales targets * Collaborate with internal teams to improve the overall customer experience What We Are Looking For * Fluency in Brazilian Portuguese (spoken and written) * Proven experience in sales, account management, or customer relationship management * Strong negotiation and communication skills suitable for a telephone-based role * Ability to manage multiple accounts and work under pressure * Customer-oriented profile, flexible and creative in problem solving * Energy, enthusiasm, and a collaborative mindset * A degree in Economics, Finance, or related fields is considered an advantage What We Offer * Base monthly salary including meal allowance: €950.00 + €100.00 * Monthly performance-based bonuses * Comprehensive training on global financial markets * Incentives and competitions with prizes and external activities * Vila Nova de Gaia, located directly in front of the metro station, is an excellent option for professionals seeking a balance between career, culture, and quality of life—combining proximity to Porto, affordable cost of living, and rich cultural offerings More information: https://crystalalgorithm.com/pt\-br/ Employment Type: Full-time Compensation: €950.00 – €1,050.00 per month Work Location: On-site