Job Summary: Salesperson responsible for proactive and personalized service, ensuring customer loyalty and satisfaction of their needs through solution sales. Key Highlights: 1. Proactive and personalized customer service 2. Responsible for solution sales and customer loyalty 3. Integration into a multinational company with a Human First culture #### **Store: Aveiro** #### **Your day\-to\-day** * Deliver proactive, personalized, and mobile service, establishing the foundation for a trust-based relationship that ensures loyalty of the Resident Customer; * Be responsible for solution sales to the Customer, anticipating and accurately identifying the Resident Customer's needs, supporting\-them throughout the selection process of the best solution (product \+ complements \+ service) to satisfy their needs; * Possess in-depth knowledge of the product range within my department and its complementary offerings, conveying confidence and professionalism to the Resident Customer; * Ensure Cleanliness, Signage, and Safety across my linear space, striving for an attractive product presentation on shelves/podiums, as well as all didactic materials and informational signage in the department (labels and prices); * Contribute to maintaining high stock quality in my department, implementing necessary action plans to address AVS items, non-living items, excess stock, and visual stockouts, ensuring smooth communication with the Store Logistics team; * Proactively conduct self\-audits of the aisle(s) under my responsibility, promoting cleanliness of displays, linear spaces, aisles, and advisory points; * Support complaint management, SPV processes, and returns. #### **Who we are looking for** * Educational qualifications equivalent to 12th grade / Technical Professional Course; * 1 to 2 years of experience as a salesperson; * Good user-level computer skills; * Strong interpersonal and teamwork skills; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs; * Interest in technical products and their application; #### **What we offer** * Integration into a multinational company with competitive salary and variable remuneration, tailored to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program, with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, offering soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About us** Leroy Merlin is a market leader in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of all decisions and live by a Human First culture, where every employee is a leader with opportunities to grow.
João Santos
Indeed · HR
João Santos
Indeed · HR
