IT Technician

Description

Job Summary: We are seeking an IT Technician to administer and optimize customers' IT systems, ensure security, and support the identification of technological needs. Key Highlights: 1. Administer and optimize customers' IT systems 2. Ensure cybersecurity and data protection 3. Support pre-sales activities and design of IT solutions Who Are We? **Pontual – IT Business Solutions, S.A.** is a company specialized in implementing technological solutions for business management, with consolidated experience and strong growth ambitions in the Iberian market. Our purpose is to be a reference company in implementing **software, hardware, infrastructure, and technology services** for medium-sized enterprises. We are a motivated, available, and future-oriented team. We value people, foster an inclusive and collaborative environment, and are passionate about technology. Currently, we have offices in **Porto, Santa Maria da Feira, Fundão, Lisbon, Viseu, Coimbra, Oliveira do Bairro, Póvoa de Varzim, Barcelona, and Madrid**. We are now looking for an **IT Technician** for our office in **Santa Maria da Feira**. If you want to join an innovative, dynamic team with an excellent working environment, this opportunity may be for you. What We Require: * Technical or higher education in Computer Science, Networks, Systems, or related fields; * Knowledge of **Microsoft Azure, PowerShell, Hyper\-V, and VMware**; * Knowledge of **Microsoft 365** and its applications, notably SharePoint, Teams, and Exchange; * Knowledge of cybersecurity; * Networking knowledge, notably **VLANs, VPNs, and Wireless solutions**; * ERP knowledge; * Knowledge of architecture, development, and operation of distributed computer systems; * Strong communication and interpersonal skills; * Resilience, organization, and time management skills; * Autonomy, proactivity, and customer orientation; * Analytical ability, problem-solving skills, and continuous learning capability; * Interest in emerging technology trends and willingness to advance professionally. Your Responsibilities: * Administer, maintain, and optimize our customers' IT systems, including computers, servers, software, networks, and applications; * Ensure cybersecurity and data protection by applying best practices and appropriate tools; * Monitor and manage backup platforms, cybersecurity events, and Data Center resources; * Perform corrective, preventive, and evolutionary maintenance on software and operating systems; * Interact with SME clients and software consulting teams to identify needs and improvement opportunities; * Support pre-sales activities and design of IT solutions; * Prepare technical and analytical documentation for IT systems. What We Offer: * A dynamic, collaborative, and close-knit work environment; * Continuous professional development opportunities; * Participation in challenging and innovative projects; * Attractive bonus system; * Coverflex benefits card; * Additional vacation days; * Health insurance; * Happy Hours, internal activities, fresh fruit, and coffee always available. **Let’s Grow Together?** Fixed-term contract Full-time 4520\-115, Espargo, Aveiro, Portugal USMS