Description
Job Summary:
We are seeking an After-Sales Manager to oversee business operations, monitor KPIs, support after-sales marketing campaigns, and ensure the smooth functioning and organization of teams—with a strong focus on customer loyalty and satisfaction.
Key Highlights:
1. Integration into a dynamic team and the largest Portuguese automotive group
2. Career progression opportunities within the Group
3. Continuous training and development
### **Job Posting Information**
* Recruitment Type: Permanent
* Opening Date: 05\-08\-2026
* INR/INE Code: RHN/R/26/4721/1
* Company: Caetano Formula
* Functional Area: After-Sales Retail
* District/Municipality: Porto
* City: Vila Nova de Gaia
* Postal Code: 4400\-000
* Country: Portugal
* Job Type: Full time
* Industry: Automotive
### **Job Description**
Welcome to the **Caetano** universe. We are the organization bringing together Salvador Caetano’s companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain.** We represent **21 automotive brands**, operating across more than 100 sales and service points—but we are much more than numbers: **we create mobility experiences that improve people’s lives.**
With specialized teams guiding each customer through every stage—**from vehicle selection to after-sales service**—we guarantee a simple and confident experience. **We are constantly on the move, seeking talents eager to grow with us, learn quickly, and develop solutions with real impact.**
**What It Means to Be an After-Sales Manager:**
* Monitor business performance and track operational KPIs
* Support the development of after-sales marketing campaigns
* Take responsibility for monitoring after-sales business KPIs
* Ensure the effective operation and organization of teams under your supervision
* Promote customer loyalty and satisfaction
* Demonstrate interest and curiosity in learning business-support IT tools
* Be organized and possess analytical capability
* Work effectively under pressure and manage time efficiently
* Be agile and flexible, adapting easily to new contexts
**What We Offer:**
* One additional vacation day
* Health insurance
* Subsidies supporting personal and family life projects
* Discounts on vehicles represented by Salvador Caetano
* Benefits when purchasing products/services across various sectors (leisure, technology, wellness, education, etc.)
* Life insurance
* Pension fund
* Continuous training and development
* Career progression opportunities within the Group, with strong national and international representation
* Integration into a dynamic, youthful team—the largest Portuguese automotive group
**What We Value:**
* Experience as an After-Sales Manager in the automotive sector
* Strong English language skills
* Proficiency in IT systems, specifically: Power BI, MS Office, LinkedIn, Social Media, HTML, Google Analytics, Java, and Cognos
* Proactivity, autonomy, and adaptability
* Strong time and stress management, teamwork, and critical thinking
**At Salvador Caetano, we help people move.**
At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe that diverse talent empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage diversity and embrace inclusion—regardless of age, gender, ethnicity, or religion. Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.