Executive Assistant (M/F)

Description

Job Summary: Flagworld Group is recruiting an Executive Assistant for a unit in Estarreja, responsible for service quality and customer satisfaction. Key Highlights: 1. Ensure service quality and overall customer satisfaction 2. Guarantee efficient management and operation of the hotel unit 3. Promote attractive activities and services for guests Flagworld Group operates across multiple business areas within the hospitality, travel, and leisure sectors. Currently, Flagworld Hotels operates a total of 27 hotels and resorts with approximately 1.800 rooms, both nationally and internationally, and is recruiting an Executive Assistant (M/F) for its unit located in Estarreja. The selected professional will be primarily responsible for ensuring the service quality required by the Unit, complying with all applicable standards and procedures, and guaranteeing overall customer satisfaction. Main Responsibilities: Ensure efficient management and operation; Participate actively in managing the Unit’s commercial activities; Ensure compliance with current legal provisions; Promote attractive activities and services for guests and customers; Define internal communication between Hotel and Guest; Requirements: Higher education degree in Hotel Management, Tourism, or Business Administration; Proven experience in similar roles (minimum 2 years); Results-oriented and effectiveness-focused; Strong commercial and interpersonal aptitude; Responsible, rigorous, and committed to work; Stress-resistant and capable of working under pressure; Strong professional inclination toward communication and teamwork; Ability to plan and manage the Food & Beverage area; Ability to lead, plan, and manage change; Familiarity with the region and its tourism potential; Experience in managing boutique/charm hotel units will be considered an advantage Candidates matching the desired profile should send their CV to rh@flagworld.pt Type of position: Full-time Experience: * Team leadership: 1 year (Preferred) Work location: On-site