Workshop Manager – Norauto Coimbra

Description

Job Summary: We are seeking a workshop coordinator in Coimbra with experience in automotive mechanics or a degree in Mechanical Engineering to lead teams and ensure excellence in service. Key Highlights: 1. Lead and motivate the technical team 2. Monitor KPIs and ensure excellence in customer service 3. Collaborate for continuous improvement Do you have experience in automotive mechanics or a degree in Mechanical Engineering? Do you enjoy leading teams and delivering excellent service? **Norauto Coimbra** is looking for a talent to coordinate the workshop and drive team performance! **What will you do?** * Manage and oversee daily workshop operations, ensuring service quality and safety; * Lead, motivate, and develop the technical team, promoting their continuous growth through coaching, training, and feedback; * Monitor performance indicators (KPIs) related to workshop productivity, service quality, and customer satisfaction; * Ensure excellent customer service and deliver a differentiated customer experience; * Collaborate with Center Management to implement continuous improvement strategies in the workshop and achieve defined objectives. **What are we looking for in you?** * Experience in this role or a Bachelor’s degree in Mechanical Engineering; * Experience in automotive mechanics/electrics and team management; * Ability to manage KPIs and analyze performance, with a focus on continuous improvement; * Strong communication, leadership, and customer-oriented skills; * Proficiency in computer applications and workshop management tools; * Availability for rotating shifts (Monday to Sunday, with two days off per week); * Valid driving license (Category B, mandatory). **What do we offer?** * **Permanent contract** and attractive benefits (life and health insurance, performance bonuses, and much more!); * **Continuous training** and career development opportunities within the company; * **Integration into a solid, innovative multinational** that values **diversity**, believing that all individuals—regardless of gender identity or expression—can be part of its team. **If you’re seeking a challenge where you can lead and make a difference, apply now!** Location: District: Coimbra, Municipality: Coimbra In case of any technical difficulties, please contact the Support Team via email at **rhportugal@norauto.pt**. This email address is intended solely for technical platform inquiries (applications sent via email will not be accepted). This is a pre\-designed default template for CVGuard. It is basically available for any kind of front\-end that does not require any implementation of client web site's skin.