Hypermarket Operator

Description

Job Summary: We are looking for a proactive and enthusiastic professional to be the protagonist of customer relations in the store, delivering effective service and fostering loyalty. Key Highlights: 1. Proactive and enthusiastic customer service 2. Focus on customer satisfaction and loyalty 3. Close and informal work environment Join this team with the purpose of Nourishing a Better Life and Caring for the Planet. Every day, together, we build our great ambition: to become the preferred brand of our customers, partners, citizens, shareholders, and especially our employees — who sit at the heart of everything we do. That is why we commit to Respect for all, through relationships sustained by openness and closeness. Here, everyone counts. Discover everything we have to offer and join this company of the future! **Your Mission:** SUMMARY: * Be the protagonist of customer relations in the store, welcoming customers in an Attentive, Authentic, and Enthusiastic manner, guided by proactivity and service quality. * Promote effective and efficient customer service, and genuinely encourage the use of Digital solutions that simplify customers’ lives; * Listen and communicate with customers, seeking to meet their needs and offering ideas, tips, or solutions when necessary; * Develop in-depth knowledge of your market or area of work, yet remain capable of supporting and advising on products or services across the entire store; * Build trust-based relationships with customers, contributing to their loyalty to Auchan. **What We Expect From You:** * Preferably completed secondary education (12th grade); * Proactivity, dynamism, and commitment to the customer; * Willingness to demonstrate your potential for growth; * Availability for rotating shifts. **What We Offer You:** * Merit-based salary policy; * Health insurance extendable to family members; * 22 + 3 vacation days; * Employee discount; * Annual bonus; * Employee shareholders; * A close and informal environment that values diversity, equity, and inclusion. ***Commitment to Equality and Diversity*** *At Auchan Retail Portugal, we promote responsible employability through a human resources policy grounded in respect for human rights and equal opportunities, regardless of gender, race, colour or ethnic or social origin, genetic or physical characteristics, language, religion or beliefs.*