Job Summary: Proactive and personalized customer service, sales of solutions and products, and participation in store organization. Key Highlights: 1. Integration into a multinational company with a Human First culture 2. Dynamic and collaborative environment that values diversity and proactivity 3. Opportunity for professional growth and development #### **Store: Figueira da Foz** #### **Your Day-to-Day** * Deliver proactive, personalized, and mobile customer service, establishing the foundation for building trust-based relationships that ensure customer loyalty; * Be responsible for solution selling to customers, accurately anticipating and identifying the needs of the resident customer, and supporting them in selecting the best solution (product + complementary items + service) to meet their needs; * Possess in-depth knowledge of the product range in your department and its complementary offerings, conveying confidence and professionalism to the resident customer; * Know, propose, and sell the various services offered by LEROY MERLIN in your store—and their benefits—including delivery, installation, Casa Card, maintenance, financing, energy certification, roof bars, tool rental, and van rental, among others; * Participate in preparing and implementing OPCOMs, new collections, POGs, podiums, and top displays, contributing to the creation of attractive retail spaces in close coordination with the Store Logistics team; * Contribute to maintaining high stock quality in your department, ensuring implementation of necessary action plans to address AVS, non-living items, excess stock, and visual stockouts, while guaranteeing effective communication flow with the Store Logistics team; * Follow up on quotations, ensuring contact with the customer. #### **Who We Are Looking For** * Educational qualification equivalent to 12th grade or a Technical Professional Course; * 1–2 years of experience as a salesperson; * Good user-level computer skills; * Passion for customers and their needs; * Interest in technical products and their applications; * Strong interpersonal skills and ability to work effectively in a team; * Excellent communication skills, strong business orientation, and results-driven mindset; * Initiative, critical thinking, and entrepreneurial spirit. #### **What We Offer** * Integration into a multinational company offering competitive salary and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About Us** Leroy Merlin is a market-leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and live by a Human First culture, where every employee is a leader with the opportunity to grow.
João Santos
Indeed · HR
João Santos
Indeed · HR
