Waiter/Waitress

Description

Job Summary: Bairro Alto Hotel is seeking a Waiter/Waitress to join its dynamic F&B team, responsible for maintaining high standards of service quality and compliance with HACCP regulations. Key Highlights: 1. Experience in informal luxury hospitality 2. Focus on intuitive service and individual appreciation 3. Culture of closeness and recognition **Description:** ---------------- **DESCRIPTION** Bairro Alto Hotel, a member of Leading Hotels of the World, is a 5-star boutique hotel located in the heart of Lisbon’s historic downtown, nestled between two of the city’s most iconic neighborhoods: the bohemian Bairro Alto and the chic, cultural, and trendy Chiado. A pioneer in Lisbon’s boutique hospitality scene, distinguished by its informal sophistication, we make working with us a unique journey. We believe in intuitive hospitality service, a family-like environment, and individual appreciation, grounded in a culture of closeness where recognition is ever-present. Bairro Alto Hotel was recognized among the top 10 companies nationwide in the Medium Enterprises category of the People Engagement Survey 2025! Join us in a project embracing informal luxury culture — today more than ever defined by authenticity, connection to the local community, and environmental awareness. **WHO ARE WE LOOKING FOR?** We are seeking a Waiter/Waitress to join our dynamic F\&B team! **WHAT ARE THE RESPONSIBILITIES?** * Maintain high standards of service quality and speed; * Record customer orders and execute them according to the established service sequence and procedures; * Prepare mise\-en\-place for tables, sideboards, and service support areas; * Fully understand and be thoroughly familiar with all menu items; * Comply with HACCP regulations. **WHAT ARE WE LOOKING FOR?** * CET in Food and Beverage Management and/or specialization in Food Service; * Proficiency in Portuguese and English is mandatory. * Minimum two years of experience; * Flexibility regarding working hours; * Attention to detail and precision; * Customer-oriented mindset and commitment to excellence in service; * Upselling capability; * Friendliness and empathy in customer interactions. **CONDITIONS** * Integration into an informal luxury project; * Attractive remuneration package commensurate with the role’s requirements; * Health insurance; * Navegante Pass benefit; * Comprehensive benefits and incentive plan applicable to all employees.