Customer Support Operator (On-site - Part-time Afternoon Shift)

Description

Job Summary: We are seeking a customer service professional to join a dynamic and close-knit team, prioritizing growth and service excellence. Key Highlights: 1. Dynamic, close-knit, and forward-looking environment 2. Opportunities for professional development and career progression 3. Initial and ongoing training tailored to the position **Are you looking to develop your talent and find a place where your efforts are recognized? We offer a dynamic, close-knit, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where growth and customer service are our top priorities. At El Corte Inglés, our work is a shared passion.** **The project awaiting you.** **What will you do with us?** * Face-to-face customer support to assist and clarify client inquiries; * Handling complaints related to purchases, product deliveries, or financial products; * Consulting platforms to verify customers' order statuses; * Responding to customer e\-mails; * Administrative support tasks related to the role. * Delivering excellence in service and fostering customer loyalty. Schedule: Part\-time Afternoon Shift (from 12:30 PM to 5:30 PM\) **Main responsibilities and requirements.** **What do we expect from you?** * Availability for rotating days off; * Orientation toward and enthusiasm for customer service; * Strong communication and adaptability skills; * Team spirit; * Dedication and sense of responsibility. **We offer a variety of social benefits contributing to your well-being.** * Initial and ongoing training tailored to the position; * Opportunities for professional development and career progression; * 3 additional vacation days if no unjustified absences occur; * Birthday lunch for your child(ren) or yourself up to age 18 or on your birthday; * Parental support measures; * An in-house medical center available to our employees; * Education support benefits (agreements with educational institutions, employee study support measures, scholarships for children of the César Rodriguez and Ramón Areces Foundations, merit-based scholarships for children, internal contests, among others); * Employee discounts; * An extra day for volunteer activities; * Support program for employees whose children have a disability level of 60% or higher; * Agreements and collaborations with other institutions (banking, sports and wellness, telecommunications, services and leisure). **If this position interests you, we invite you to apply, as your experience could be highly valuable to us. At our company, everyone is welcome.**