Job Summary: A professional responsible for client reception, appointment scheduling, billing, and handling client complaints, providing commercial and insurance company support. Key Highlights: 1. Integration into a leading group in the private healthcare sector 2. Professional stability and career progression 3. Opportunities for career advancement **Your daily responsibilities will include:** * Ensuring client admission and directing clients; * Scheduling, rescheduling, and canceling medical appointments and examinations; * Billing medical services according to established rules and procedures; * Managing client complaints and ensuring their proper referral; * Contacting clients and entities or insurance companies to resolve billing issues or claims-related matters; * Supporting the commercial activities of the insurer Planicare at this unit; * Providing support to clients of the insurer Planicare and other insurers; **What we value:** * Completion of secondary education (12th grade), an equivalent vocational technical course, or a bachelor's degree; * Experience in the insurance sector (preferred); * User-level computer skills; * Knowledge of billing processes (preferred); * Strong communication and interpersonal skills; * Results-oriented mindset; * Dynamism and proactivity; * Availability to work rotating shifts; **What we offer:** * Integration into a leading group in the private healthcare sector in Portugal; * Professional stability; * Opportunities for career advancement; * Health insurance; * Performance bonuses; * Commercial discounts with various partners. Join our team — submit your application!
João Santos
Indeed · HR
João Santos
Indeed · HR
