Location: Braga, PT Functional Family: Commercial M/F **Family Mission** --------------------- Ensure the definition and implementation of the Casais Group's commercial strategy, particularly regarding market prospecting, identification of opportunities, proposal preparation, negotiation, and post-sales customer management, as well as the management of processes and contractual documentation, in order to maximize sales volume and profitability, and customer satisfaction levels, acting in accordance with the Group's ethics and Casais values. **Main Responsibilities** -------------------------------- * Lead handover meetings between commercial technicians and internal teams, validating documentation, contractual conditions, technical requirements, and deadlines. * Act as the main point of contact for the client after award, ensuring clear communication and regular updates on order status. * Manage change requests and ensure formal recording of agreed decisions. * Monitor planning with technical and production teams, tracking deadlines, costs, and execution quality. * Resolve priority conflicts between departments, promoting multidisciplinary collaboration. * Update dashboards and internal systems (ERP/CRM/project management), ensuring effective control and reporting. * Prepare periodic reports for management and lead project closure meetings. * Identify recurring failures in the value chain and propose continuous improvement solutions in communication, production, and inventory management processes. * Contribute to project risk analysis, maximizing the reliability of technical and commercial studies. * Support commercial technicians in developing their customer portfolio and sales processes. **Requirements** -------------- * Master’s or Bachelor’s degree in Civil/Mechanical/Industrial Engineering, Industrial Management, or Technical Sales/Marketing. * 5 \- 7 years of experience in project management, order management, or business development within industrial or construction environments. * Additional training in Project Management (PMP, IPMA). * Proficiency in ERP/CRM and project management tools. * English \- Advanced * French \- Intermediate **At Grupo Casais, we ensure our team members have:** * Employee Assistance Programs; * Collaboration with flexible and dynamic teams that encourage your learning / knowledge development; * A vision for the future: growth, progression, industrialization, sustainability; * Annual activities promoting engagement among colleagues / companies / markets; * Benefits and Agreements; * Safety Culture.