Interlusa is seeking administrative/customer support staff

Description

Job Summary: We are looking for a professional to provide customer and administrative support, with a focus on digitalization and expansion into the Iberian market, valuing dynamism and innovative ideas. Key Highlights: 1. Customer and administrative support for a growing B2B company 2. Focus on digitalization and expansion into the Spanish market 3. Opportunity for training and development in a dynamic environment INTERLUSA (www.interlusa.com) is a B2B import/export company specializing in lighting fixtures, lighting components, and metalware, headquartered at Circunvalação do Porto (across from Norteshopping). Technical Requirements: Bachelor’s degree in Management/Administration Experience in customer support/logistics carriers Proficiency in Microsoft Office (Outlook, Excel, Word, etc.) Knowledge of procurement, sales, and dispatch workflows CRM usage (ActiveCampaign, for which we provide training) Job Responsibilities: Monitoring shipments with our logistics carriers Customer support Documentary support Marketing CRM usage Monitoring new customers on our website (including database management) Supporting website expansion and managing our web page Administrative tasks We are currently in an especially exciting phase: (1) we have launched a new website, developed in collaboration with a B2B-specialized team; (2) we are expanding into the Spanish market; and (3) we are fully engaged in the company’s digital transformation. Committed to investing in customer support, we seek a motivated individual ready to navigate the new digital reality and help establish Interlusa’s brand across the Iberian market. You can always count on strong training from our current team and instruction across various tools and domains. We value dynamism, determination, innovative ideas, and technical expertise. If interested, please send your CV.