Description
Job Summary:
Inbound telephone support and back-office administrative tasks, ensuring high-quality service and customer satisfaction in the energy sector.
Key Highlights:
1. Customer support for energy services
2. Order registration and processing
3. Customer satisfaction guidance
Manpower is recruiting – Inbound Call Center Operator & Back Office Agent (m/f) | Porto – Campanhã
Manpower, a global leader in human resources solutions, is recruiting Inbound Call Center Operators & Back Office Agents (m/f) to join a prestigious client company in the energy sector, located in Porto (Campanhã).
Role:
Inbound telephone support to customers
Clarification of queries and assistance in resolving issues related to energy services
Order registration and processing within the system
Administrative and back-office tasks associated with customer support
Ensuring high-quality service and customer satisfaction guidance
Required Profile:
Minimum educational qualification: 12th grade
Strong communication skills and customer orientation
Proficiency in using computer tools (Excel)
Sense of responsibility, organizational skills, and attention to detail
Call center experience (preferred)
Terms:
Employment contract
Base salary
Meal allowance
Performance-based bonuses
Initial and ongoing training
Opportunity to join a solid company in the energy sector
Working Hours:
Monday to Friday, from 09:00 to 18:00
Work Location:
Campanhã – Porto
If you are seeking an opportunity to develop your career in customer support, submit your application now and join this team.
Apply now!