




Summary: Seeking a ServiceNow Developer to design, optimize, and maintain the ServiceNow platform, ensuring performance, scalability, and reliability for service management. Highlights: 1. Developing, configuring and maintaining the ServiceNow platform 2. Designing and optimizing workflows, service catalogs, and integrations 3. Translating Service Management requirements into technical solutions We are looking for a **Servicenow Developer** to work hybrid in **Porto** who’s eager to embark on an exciting new opportunity! Apply here: \ **About KWAN** We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in\-house specialists \- our People Experience Partners \- to guide them through our journey with us. **What is this challenge about:** * Developing, configuring and maintaining the ServiceNow platform to ensure performance, scalability and reliability; * Designing and optimizing workflows, service catalogs, forms, automations and integrations within the ServiceNow ecosystem; * Translating Service Management requirements into robust and scalable technical solutions; * Ensuring platform stability through structured implementations and best practices; * Managing platform updates and upgrades while minimizing risks to production environments; * Troubleshooting complex technical issues, performing root cause analysis and implementing long\-term solutions; * Contributing to continuous improvement of platform performance, security and operational efficiency; * Supporting automation and innovation initiatives to enhance service delivery. **Does it sound exciting? Apply now!** \ **What we are looking for** * \+3 years of experience as a ServiceNow Developer or similar ITSM role; * Experience configuring and customizing ServiceNow (workflows, service catalog, integrations); * Experience with scripting (JavaScript) and API integrations; * Good understanding of ITIL and Service Management processes; * Strong problem\-solving skills and attention to detail; * Ability to deliver scalable, well\-structured and maintainable solutions; * Proactive mindset with strong technical autonomy; * Fluent level of **English** \& **Portuguese** (mandatory); * Availability to work **hybrid 2x per week in Porto** * Candidates must be residing already in Portugal. **Do you meet most of the position requirements? Then grab this opportunity and apply now!** \ **What we offer** * A project that matches your skills and ambitions, as well as your preferences for working policies and culture. * A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income. * An empowering and respectful work culture enriched with social and learning events. * A People Experience Partner specially assigned to you \- your go\-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work\-life balance at KWAN. * A relocation package and visa sponsorship for all our international hires. **Some Words From Our Colleagues** “At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.” * Luis Caldeira, DevOps @ KWAN **Grab this opportunity, apply now!** \ Poderá encontrar o anúncio original publicado em: https://www.itjobs.pt/oferta/511332/servicenow\-developer


